Solerity · 1 day ago
System Administrator (TS/SCI with Poly)
Fort Meade, MD
Full-time
Onsite
Mid Level
3+ years expSolerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Government and the Intel Community. They are seeking a Systems Administrator to join their Multi-Factor Authentication Help Desk team, where the main responsibilities include issuing RSA tokens, performing troubleshooting, and maintaining documentation.
AnalyticsConsultingCyber SecurityInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform basic troubleshooting for RSA Token requests
Gather information regarding RSA Token problems for escalation to the next level
Maintain, hand out, and take returns of RSA tokens from users at each distribution site
Interact effectively, courteously, and directly with the technical teams to accurately report technical issues
Read, write, and maintain standard operating procedures and technical documentation
Produce and/or contribute to IT knowledge articles
Provide metrics on the distribution process and can transfer this and other related data to source systems for follow on processing
Qualification
Required
TS/SCI Clearance with polygraph
Three (3) years of experience are required
Bachelor's degree in a technical discipline from an accredited college or university is required or 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years' experience
Preferred
Expertise with Windows Operating Systems
Understanding of computer security principles
Ability to work in a customer service-oriented environment in a professional manner
Ability to work independently to triage issues and prioritize tasks
Strong organizational and management skills, including the ability to multitask
Ability to work with minimum supervision and meet task deadlines
Experience with scripting using various scripting languages
Experience maintaining logs and a ticketing system to keep accurate track of workload and status of tasks
Benefits
Medical, dental and vision coverage
Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
Flexible work schedule to include onsite, hybrid or remote, as dictated by position
401(k) and company-funded life insurance
Generous Paid Time Off (PTO)
Tuition and training assistance
Financial rewards for employee referrals.
Pet insurance
Employee discount program
Company
Solerity
Solerity specializes in data analytics, systems & software engineering, program management, and consulting services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-12-16Acquired
Leadership Team
Andrew Woodruff
Chief Financial Officer
Mark Kockler
CFO
Recent News
EIN Presswire
2025-12-17
2025-05-10
Company data provided by crunchbase