Intermediate Desktop Support Technician jobs in United States
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Kforce Inc · 6 days ago

Intermediate Desktop Support Technician

positionFontana, CA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$24/hr - $26/hr
date2+ years exp

Kforce Inc is seeking an Intermediate Desktop Support Technician to deliver day-to-day IT operational support across the San Bernardino Service Area. The role involves resolving ServiceNow tickets, troubleshooting end-user devices and applications, and ensuring high-quality technical support across multiple onsite locations.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Providing daily onsite IT support for users across the Fontana Medical Center campus
Completing assigned ServiceNow tickets, imaging and deploying devices, and performing hardware/software break-fix support
Delivering exceptional, customer-focused assistance to clinical and business end users
Respond to incident and service request tickets from the National Service Desk
Perform break/fix troubleshooting, device imaging, installations, and add/move/change tasks
Support end-user hardware, Windows 11, Microsoft Office Suite, mobile devices, and basic network connectivity (IP addressing, Wi-Fi)
Maintain accurate documentation, asset records, and ticket updates
Collaborate effectively with IT teammates in a fast-paced, clinical customer environment
Travel between client buildings as required (=10%), with occasional support at nearby sites (~2 miles)

Qualification

Windows OSServiceNowHardware break/fixMobile devicesMicrosoft Office SuiteCustomer service skillsEffective communication

Required

High School diploma or GED
At least 2 years of professional experience in end-user computing, desktop support, or workstation-based LAN environments
Hands-on experience with Windows OS, mobile devices, hardware break/fix, and standard enterprise applications
Familiarity with ticketing systems (ServiceNow preferred)
Strong customer service skills with the ability to communicate effectively with technical and non-technical users

Preferred

Familiarity with ticketing systems (ServiceNow preferred)

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
dateFounded in 1962
location
Tampa, Florida, USA
people-size1001-5000 employees
web-link
https://www.kforce.com/

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Recent News

PR Newswire
Monument Consulting Announces 2025 Strategic Suppliers
2025-11-19
thefly.com
Kforce price target lowered by $5.50 at UBS
2025-11-07
Business Wire
Kforce Reports Third Quarter 2025 Revenue of $332.6 Million and EPS of $0.63
2025-11-04
Company data provided by crunchbase