Galileo · 1 day ago
People Operations Lead
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $130K/yr
5+ years expGalileo is a team-based medical practice focused on improving the quality and affordability of health care. The People Operations Lead will manage the technical infrastructure of the HR function, ensuring data integrity and optimizing operational workflows to enhance employee experiences at scale.
Health CareMobile AppsWellness
Responsibilities
Own the technical infrastructure of our HR function, including HRIS administration, data integrity, and systems optimization across the complete employee lifecycle
Design and continuously improve repeatable People Operations workflows, identifying bottlenecks, eliminating manual work, and documenting durable processes through SOPs, checklists, and decision guides
Manage end-to-end resolution of People requests in Jira, treating each ticket as an opportunity to strengthen operational processes and improve employee experience
Drive proactive data reconciliation and audit processes, catching discrepancies before they impact employees, payroll, or compliance requirements
Lead multiple concurrent People Operations projects and initiatives, delivering accurate outcomes on time while managing dependencies and risk across HR, Credentialing, and Recruiting operations
Serve as the strategic partner for stakeholders across the organization, translating complex HR processes into clear business context and identifying how organizational changes impact systems and data
Build preventive controls and edge case handling into processes, anticipating potential failures before they occur and creating scalable solutions that grow with the company
Provide data reporting and analytics that go beyond basic requests—identifying trends, surfacing insights, and flagging anomalies that inform People strategy
Qualification
Required
5+ years in People Operations with hands-on ownership of HRIS administration and core HR operational workflows across the employee lifecycle
Deep expertise in HR data management, reconciliation, and reporting, with advanced Excel proficiency (XLOOKUP, pivot tables, data analysis) demonstrated through real-world application
Proven track record of managing end-to-end HR processes including payroll operations, benefits administration, and compliance reporting with exceptional attention to detail and accuracy
Experience designing and documenting operational workflows, creating SOPs, and building scalable processes that reduce manual work and improve efficiency
Demonstrated ability to manage multiple concurrent priorities and projects, delivering end-to-end outcomes without formal project management overhead while maintaining zero overdue tickets
Strong operational judgment with a track record of identifying edge cases, anticipating downstream impacts, and implementing preventive controls before issues arise
Business-minded approach that balances tradeoffs between speed, compliance, employee experience, and cost while maintaining data integrity
Experience with ticketing systems (Jira preferred) and HRIS platforms (any major system—Rippling, BambooHR, Workday, etc.)
Empathetic and human-centered decision-making that considers policy, employee experience, and business impact in every solution
Preferred
Healthcare experience is not required
Benefits
Medical / Dental / Vision insurance
Flexible Spending Account
Health Savings Account + match
Company paid STD/LTD, AD&D, and Life insurance
Paid Family Leave
401K + match
Paid Time Off
Company
Galileo
Galileo is a next-generation health care delivery model designed to solve the most difficult healthcare problems.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$0.11MKey Investors
Oak HC/FT
2025-07-10Series Unknown
2023-04-12Series Unknown· $0.11M
2022-12-07Series D
Leadership Team
Tom X Lee
CEO
John Caruso
Head of Insights
Recent News
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