Loenbro · 1 day ago
Service Scheduling Dispatcher
Centennial, CO
Full-time
Onsite
Mid Level
$26/hr - $32/hr
3+ years expLoenbro, LLC is a trusted construction lifecycle partner dedicated to enhancing critical infrastructure across the nation. The Service Scheduling Dispatcher is responsible for scheduling, routing, and dispatching service technicians while acting as a liaison between clients and the company to ensure services are completed efficiently.
ConsultingConsumer ElectronicsElectronicsEnergyReal EstateRenewable Energy
Responsibilities
Schedule, route, and dispatch service technicians
The service coordinator will create and compile the schedule for 15 to 30 service technicians daily in several different locations
Acts as liaison between clients and company, ensure contracted services are scheduled and completed
Answers client and customer questions and notify clients of scheduled services
Addresses and resolves any issues and complaints
Reports problems and unresolved issues to manager or account manager
Devises ways to improve customer service and client relationships
Qualification
Required
Must be able to speak with customers by phone to determine the problem and the solution
This is a very detail oriented, customer focused position
We have a very fast paced days so be ready to juggle heavy phone volume, emails, as well as directing employees throughout the day
This position can wear many different hats during the day and being able to switch from one to the other quickly and with a positive attitude
You must be articulate, be able to keep you cool and give good clear direction to the team
Is capable of remaining patient and calm when dealing with frustrated customers or clients
Previous office experience and/or service related position is important
Computer skills to operate a variety of software is necessary
Must have strong written and oral communication skills
You must be articulate, be able to keep you cool and give good clear direction to the team
High School Diploma or GED
3 + years of experience in an office environment, with a construction company experience preferred
Experience in dispatching and job costing in the construction, or service industry is helpful
Preferred
Must possess strong analytical, organizational, and interpersonal skills
Must have the ability to think practically in order to solve office and job-site problems and interface effectively with direct project personnel and senior project personnel
Work closely with the Service Manager, Regional Service Support Manager and Account Managers and project team to achieve success
Benefits
Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holiday pay
Life and disability insurance
Professional development and training opportunities
Employee assistance program (EAP)
Company
Loenbro
Loenbro is a construction firm dealing in energy-related construction, industrial, and inspection services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-12-11Acquired
2019-01-01Undisclosed
Leadership Team
D
Daniel Cowan
President & CEO
Kenneth Shepherd
Vice President Sales/Marketing Southern U.S.
Recent News
Dallas Innovates
2025-12-16
2025-12-11
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