Jacobs · 6 days ago
Client Account Manager - Aviation
Philadelphia, PA
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $210K/yr
15+ years expJacobs is a global leader in engineering and design, dedicated to solving critical problems for thriving cities and resilient environments. They are seeking a Client Account Manager with a strong background in the aviation industry to enhance their Aviation Practice across the East Region by fostering client relationships and leading strategic business initiatives.
Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate
Responsibilities
Serve as the point of contact for client service activities and develop strategies to grow the aviation practice across the East Region
Work with the sales leadership to align our aviation growth strategy within the broader regional portfolio
Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and practice leaders around a common vision of success
Facilitate deep client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and our clients
Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth
Work with office/corporate leaders to develop strategies for hiring, identifying needs to support key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction to support our larger business objectives
Actively engage with project and sales teams to ensure business development process discipline, positively influencing win strategy before and during proposal development, interviews, and presentations
Mentor future sales leadership to create depth and succession in your geographical sales team
Coordinate and facilitate the business development process and help develop required business development costs aligned with opportunity potential and return on investment objectives
Actively participate in aviation industry associations (e.g., AAAE, ACI and ACC) and community initiatives to enhance Jacobs’ brand and your professional network
Qualification
Required
Bachelor's degree in engineering, planning, or related discipline associated with the aviation market, or equivalent related work experience in lieu of a degree
A minimum of 15 years of experience in aviation and/or related disciplines associated with aviation infrastructure
High-level existing contacts and strong relationships with East Region aviation clients, including airport authorities, state aviation agencies, and private aviation industry clients, and a successful track record of winning work in the region
Understanding of how to identify opportunities well in advance, respond to RFPs/solicitations, interview and win new work
Ability to collaborate with diverse internal teams, including sales staff, operations teams, subject matter experts, legal, and contracting
Knowledge of and relationships with clients and potential teaming partners in the East Region aviation market, both large firms and small business partners, to advance our position in the marketplace and develop the most responsive teams for our clients
Be a strong team leader, consensus builder and team player skilled in communicating and presenting to clients
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Substantial business development experience in the engineering and/or professional services and consulting industry, including proven client development skills
Strong business acumen and effective communication skills
Capability to negotiate with and influence others
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Preferred
Technical background/experience in delivering or managing large aviation projects or programs is considered a positive and adds credibility in consulting, engineering, and construction industry service offerings and delivery
Benefits
Medical
Dental
Vision
Basic life insurance
401(k) plan
The ability to purchase company stock at a discount
Deferred compensation plan
Executive Deferral Plan
Unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees
Seven paid holidays
One floating holiday
Caregiver leave
Merit increases
Performance discretionary bonus
Stock
Company
Jacobs
Jacobs leads the global professional services sector delivering solutions for a more connected, sustainable world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.1B2023-08-18Post Ipo Debt· $600M
2023-02-16Post Ipo Debt· $500M
1980-09-26IPO
Leadership Team
Bob Pragada
Chair & Chief Executive Officer at Jacobs
Paul Friedman
CTO, StreetLight Data
Recent News
2026-01-20
2026-01-20
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