SGF Global · 1 day ago
Senior Technical Engineer – Microsoft Intune
SGF Global is an integrated talent solutions provider, offering staffing, recruitment, and consulting services across various industries. They are seeking a Microsoft Intune SME Tech Engineer responsible for designing, supporting, and optimizing enterprise endpoint management solutions, particularly focusing on Microsoft Intune and Windows environments.
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Responsibilities
Develop and maintain Microsoft Surface and Windows release builds, including validation processes, deployment automation, and technical documentation
Customize and manage Windows OS builds, including branding, provisioning logic, and integration with Windows Autopilot and Azure Active Directory
Oversee the full lifecycle of Windows devices from provisioning through retirement; experience with iOS, iPadOS, and macOS device management is a plus
Package and deploy enterprise applications using PowerShell App Deployment Toolkit (PSADT), ensuring automation, version control, and rollback capabilities
Create and manage Intune Configuration Profiles, Compliance Policies, Microsoft Defender settings, firewall rules, and other MDM controls
Implement automated solutions to enforce compliance policies and streamline Intune policy deployment
Design and support certificate-based authentication solutions using SCEP and NDES for both user and device scenarios
Provide third-line (L3) engineering support for escalated issues related to Microsoft Intune, Windows Autopilot, and Windows OS
Identify, document, and implement workarounds for known issues while continuously improving operational workflows
Perform proactive monitoring, health checks, performance tuning, and capacity planning to ensure scalable and reliable Intune services
Collaborate with security and compliance teams to support endpoint hardening and reduce risk exposure
Implement and monitor patch management and vulnerability remediation strategies aligned with security best practices
Develop and maintain a structured knowledge base, including technical documentation, troubleshooting guides, and end-user support articles
Leverage PowerShell scripting for automation, application packaging, system configuration, and operational efficiency
Develop and execute test plans to validate new features, updates, and configurations prior to production rollout
Analyze performance metrics and operational data to identify trends, generate insights, and recommend endpoint management improvements
Collaborate with cross-functional engineering and operations teams to enhance user experience and drive innovation
Provide mentorship and technical guidance to junior engineers, promoting continuous learning and collaboration
Qualification
Required
Experience with Microsoft Intune, Windows Autopilot, and Windows OS environments
Ability to design, support, and optimize enterprise endpoint management solutions
Experience in developing and maintaining Microsoft Surface and Windows release builds
Knowledge of customizing and managing Windows OS builds, including branding and provisioning logic
Experience overseeing the full lifecycle of Windows devices from provisioning through retirement
Ability to package and deploy enterprise applications using PowerShell App Deployment Toolkit (PSADT)
Experience creating and managing Intune Configuration Profiles and Compliance Policies
Ability to implement automated solutions for compliance policies and Intune policy deployment
Experience designing and supporting certificate-based authentication solutions using SCEP and NDES
Ability to provide third-line (L3) engineering support for escalated issues
Experience identifying, documenting, and implementing workarounds for known issues
Ability to perform proactive monitoring, health checks, performance tuning, and capacity planning
Experience collaborating with security and compliance teams for endpoint hardening
Ability to implement and monitor patch management and vulnerability remediation strategies
Experience developing and maintaining a structured knowledge base and technical documentation
Ability to leverage PowerShell scripting for automation and operational efficiency
Experience developing and executing test plans for new features and configurations
Ability to analyze performance metrics and operational data for endpoint management improvements
Experience collaborating with cross-functional engineering and operations teams
Ability to provide mentorship and technical guidance to junior engineers
Preferred
Experience with iOS, iPadOS, and macOS device management