RF-SMART · 2 days ago
Hardware Presales Engineer
Jacksonville, FL
Full-time
Hybrid
Senior Level
7+ years expRF-SMART is dedicated to transforming customers' operations and improving lives. They are seeking an experienced Hardware Pre-Sales Engineer to serve as a technical expert in driving hardware solutions, collaborating with the sales team to deliver tailored demonstrations and solutions for warehouse and manufacturing operations.
Information TechnologyLogisticsManufacturingSoftware
No H1B
Responsibilities
Deliver tailored product demonstrations that showcase how RF-SMART hardware solves specific customer pain points and drives business outcomes
Design custom hardware solutions aligned to prospects' unique warehouse and manufacturing environments
Configure and provision demonstration equipment, including AIDC hardware, label printers, and Telnet software (Velocity, StayLinked)
Act as the technical voice throughout the sales cycle, translating customer requirements into actionable solutions
Collaborate with the Hardware Sales team to develop compelling proposals and respond to RFPs with technical expertise
Serve as a trusted technical advisor, providing guidance on product configuration, integration, and implementation feasibility
Conduct requirements gathering, business analysis, and warehouse environment assessments
Recommend optimal equipment configurations based on customer needs and use cases
Provide technical assistance during implementations for direct customers and RF-SMART Reseller/Implementation Partners
Deliver pre- and post-sales technical support to ensure customer success
Coordinate with partners to establish clear demonstration expectations and deployment strategies
Manage the demo device pool for the Hardware team
Configure and administer AIDC hardware and label printers
Maintain deep technical knowledge of RF-SMART products, staying current on new features and capabilities
Qualification
Required
7+ years providing technical pre-sales support and solutions in a B2B environment
Hands-on experience with AIDC barcoding hardware (Honeywell, Zebra, Datalogic)
Deep knowledge of WMS and wireless data collection solutions
Proven ability to manage multiple complex projects simultaneously across customers and partners
Strong communication skills with the ability to present technical concepts to both technical and non-technical audiences
Self-directed work style with comfort working independently and on customer sites
Availability for occasional interstate/international travel (less than 25%)
Preferred
Extensive warehouse and manufacturing operations experience
Mobile Device Management (MDM) software expertise
Wireless networking knowledge, including site surveys and installation (Cisco, Aruba)
Experience with ERP platforms (Dynamics AX, NetSuite, Oracle Cloud, JDE)
Company
RF-SMART
Delivering advanced software solutions for distributors, manufacturers, and public/third-party warehouses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Morgan
Chief Operating Officer
Jon Czupryn
Oracle Partner Engagement Executive
Recent News
Business Journals
2022-09-20
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