Truck Service Advisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

TravelCenters of America · 9 hours ago

Truck Service Advisor

TravelCenters of America has been serving professional truck drivers and motorists for over 50 years, focusing on fuel, food, truck maintenance, and essential services. The Truck Service Advisor is responsible for providing excellent customer service, writing work orders, suggestive selling, and handling transactions to ensure travelers are well taken care of.

Business TravelConsultingFood TrucksProfessional ServicesTravel

Responsibilities

Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Maintain the safety of both our customers and team members

Qualification

Customer service experienceSuggestive selling skillsWork order processingBasic computer skillsVerbal communicationWritten communicationTeam collaboration

Required

High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customer service experience; experience in repair or parts shop preferred
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Company

TravelCenters of America

company-logo
TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.

Funding

Current Stage
Public Company
Total Funding
$1.1M
Key Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO

Leadership Team

leader-logo
John Thomas
Senior Vice President of Sustainability and Alternative Energy
linkedin
S
Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
linkedin
Company data provided by crunchbase