Honor · 2 days ago
Franchise Standards Representative
United States
Full-time
Remote
Entry, Mid Level
$77K/yr - $86K/yr
2+ years expHonor Technology is a leader in aging care innovation, providing technology and services for older adults. The Franchise Standards Representative role involves ensuring compliance with operational standards across the franchise network and supporting franchise owners in maintaining the quality and consistency of services provided.
Elder CareHealth CareHome Health CareMedical
Responsibilities
Hold franchise owners accountable by assisting in enforcement of minimum operational standard and franchise agreement provisions
Perform operational and financial standards review through remote desktop review and quality assurance visits. Conduct timely follow-up with franchise owners following a review or other inspection
Make recommendations to franchise owners regarding best practice to mitigate risk to their businesses. Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next
Assist in enforcement of minimum operational standard and franchise agreement provisions
Conduct a timely follow-up with franchise owners following a QA visit, desktop review or other inspection, as set by department head
Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next
Collaborate closely with applicable HQ departments as it relates to standards situations
Contribute to the evaluation and development of standards and best practices
Open to travel for company events or office visits and/or duties as assigned
Consistently drive enhancements to the review process by applying creative problem-solving, improving efficiencies, and strengthening education to better support the network proactively
Participate actively in the strategic planning process for the Franchise Standards department and the company as a whole
Provide Franchise Standards related training for all stakeholders
Qualification
Required
Bachelor's degree in a related field required.(Business Management, Communications, Human Resource Management, Finance, etc.) or an Associates degree
2+ years of business experience or an equivalent combination of education and work experience may be considered
Must be proficient with Microsoft office products
Experience in Google Workspace recommended
Ability to establish working relationships through trust and accountability
Experience influencing and coaching stakeholders with the ability to deliver difficult feedback
Demonstrate integrity, sound-judgment and decision making skills
Ability to manage projects end to end and evaluate processes to identify and recommend improvements
Maintain confidentiality of any standards matters
Strong organization, proofreading and communication skills
Experience working cross-functionally in a remote or hybrid environment
Benefits
Equity
401K with up to a 4% match
Medical, dental and vision coverage including zero cost plans for employees
Short Term Disability
Long Term Disability
Life Insurance are fully employer paid with a voluntary additional Life Insurance option
Generous time off program
Mental health benefits
Wellness program
Discount program
Company
Honor
Honor Technology provides aging care solutions and home care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$625MKey Investors
Baillie GiffordPerceptive AdvisorsProsus
2021-10-05Series E· $70M
2021-10-05Debt Financing· $300M
2020-10-27Series D· $140M
Leadership Team
Seth Sternberg
Co-Founder & CEO
Monica Lo
Co-Founder, Strategy and Operations
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase