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Indiana University · 1 week ago

Assistant Director of KelleyWell (Student Support Specialist)

Bloomington, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Indiana University is seeking an Assistant Director of KelleyWell within the Kelley School of Business, dedicated to providing mental health and wellness support for students. The role involves developing programs, collaborating with various teams, and ensuring effective student support initiatives.

Higher Education

H1B Sponsor Likely

Responsibilities

Reports to the Director of KelleyWell

Responsible for using research and feedback to develop materials including but not limited to content for newsletters and social media, and marketing for programming initiatives

Responsible for designing, planning, administering, or supporting student programs and initiatives that offer support for students facing adversity or challenges

Develops and implements programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under-represented or minority student population

Interfaces directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss support needs, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives. Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions

Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives

Projects outcomes for support services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student support initiatives against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward

Serves on committees and performs student support research across the field of higher education and at peer institutions to identify and recommend best practices

Plans and coordinates communications for student support initiatives to ensure student participation, inclusion, and engagement

May provide guidance to other student support staff; makes process recommendations to manager for improved delivery of service

Qualification

Student services experienceCounseling theoriesCultural competencyCustomer service skillsWritten communicationVerbal communicationTime managementProfessionalismDependabilityJudgment skillsAdviseHandle prioritiesHigh accuracyStudent needsFlexibilityDecision-making skills

Required

Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field

2 years in student services, higher education, social work, counseling, law, or related field

Proficient in written and verbal communication skills

Maintains a high degree of professionalism

Demonstrated time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast-paced, dynamic environment

Seeks to acquire knowledge in area of specialty

Highly thorough and dependable

Demonstrates a high level of accuracy, even under pressure

Demonstrated ability to maintain confidential information

Ability to simultaneously handle multiple priorities

Demonstrates excellent judgment and decision-making skills

Demonstrated customer service skills

Knowledge of student development, counseling, or career development theories and practices

Knowledge of current needs and trends of various student populations

Ability to advise students individually and in groups on student-related matters

Commitment to working with people from different backgrounds and demonstrated cultural competency

Ability to build strong partnerships with students and other university departments

Preferred

Master's degree in higher education student affairs or related field

Benefits

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

Company

Indiana University

Glassdoor4.1

Indiana University looked for ways to promote innovation while assisting students in building better futures.

Founded in 1820

Bloomington, Indiana, USA

10001+ employees

https://www.iu.edu

H1B Sponsorship

Indiana University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (127)

2022 (119)

2021 (81)

2020 (79)