Vistra Corp. · 4 days ago
Business Markets Account Analyst
Irving, Texas
Full-time
Onsite
Entry, Mid Level
2+ years expVistra Corp. is a global leader in energy and they are seeking a Business Markets Account Analyst to provide exceptional customer service for large business customers and internal sales teams. This role involves researching and resolving complicated issues, providing detailed analysis and explanations, and facilitating customer onboarding and issue resolution.
EnergyRenewable EnergySustainability
Responsibilities
Researches and resolves complicated issues and provides customers with detailed analysis, explanations, and reconciliations on contract information
Reviews, discusses, and explains products, services, contractual terms and conditions, billing policies, and payment options
Responds to service requests, monitors transactions, and acts as a liaison for the customer and the Transmission and Distribution Utility companies
Initiates contract changes including amendments and location additions and deletions
Is skilled at working simultaneously in multiple systems, databases, and online solutions, including but not limited to SAP, Excel, Salesforce, and SharePoint
Works with the extended sales teams to facilitate customer onboarding and issue resolution when necessary
Works cross-functionally with Sales, Account Set-Up, Billing, Contract Management, and Revenue Operations to ensure high performance standards and service goals are met consistently
Negotiates, approves, and/or recommends billing adjustments, credits, waivers, etc. after conducting thorough analysis in accordance with corporate Delegation of Authority processes
Qualification
Required
2+ years' experience providing verbal and written customer support
Possesses and utilizes strong analytical, mathematical and problem-solving skills
Superior skills interacting and communicating with customers
Strong verbal and written communication skills
Ability to analyze and independently resolve complex customer issues
Strong decision-making abilities and negotiating skills
Self-motivated individual with desire to learn/continually improve
Exhibits flexibility and embraces frequent change
Experience gained through college degree programs and/or certifications is applicable to above skills
Preferred
Strong understanding and comprehension of market-related transactions; Texas Electric Market and ERCOT problem-solving
SAP and Salesforce experience
MS Office tools (Excel, SharePoint, Outlook, etc.) experience
Company
Vistra Corp.
Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company, based in Irving, Texas, that provides essential resources to customers, businesses, and communities from California to Maine.
5001-10000 employees
H1B Sponsorship
Vistra Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$9.5B2026-01-12Post Ipo Debt· $2.25B
2025-10-01Post Ipo Debt· $2B
2024-11-19Post Ipo Debt· $1.25B
Leadership Team
Stacey Dore
Chief Strategy and Sustainability Officer
Recent News
The Motley Fool
2026-01-25
2026-01-24
Company data provided by crunchbase