Sharebite · 4 days ago
Restaurant Account Manager
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $75K/yr
1+ years expSharebite is the leading food ordering platform built for companies to feed their employees while combating food insecurity. The Restaurant Account Manager will own a portfolio of restaurant partners, focusing on building strong partnerships and driving performance on the platform.
B2BCateringDeliveryDelivery ServiceEnterprise SoftwareFood DeliveryOffice AdministrationProfessional ServicesSubscription Service
Responsibilities
Be the go-to owner for your restaurant portfolio, proactively identifying risks, performance gaps, and opportunities for growth, and working cross-functionally to support and expand your accounts
Drive operational improvement with restaurant partners, owning outcomes related to reliability, responsiveness, and overall performance on the platform
Bring your analytical A-game by monitoring portfolio KPIs, identifying trends, surfacing actionable insights, and measuring the impact of operational initiatives
Partner closely with Restaurant Sales, Logistics, and Customer Success to share feedback, resolve live issues, and continuously optimize operations and strategy
Own the end-to-end process for building and maintaining healthy restaurant rotations — balancing variety, client preferences, performance, and real-world operational constraints, including addressing underperformance when needed
Act as an ambassador for the Sharebite mission, brand, and product in all restaurant interactions
Visit restaurant partners and client sites as needed to support launches, troubleshoot operational issues, and ensure smooth execution in live environments
Qualification
Required
1–3+ years in an operations-heavy account management, client services, restaurant operations, or food / delivery / hospitality-facing role where you owned ongoing performance – not just relationships
Demonstrated experience managing live issues, prioritizing under pressure, and driving problems to resolution across multiple stakeholders
Comfortable working directly with restaurant owners, operators, and managers, with an understanding of how day-to-day restaurant operations, staffing, and constraints impact performance
Able to review performance data, identify trends, and use metrics to inform decisions, improvements, and tradeoffs
Confident representing Sharebite with external partners and internally – able to set expectations, push back when needed, and align teams quickly
Proven ability to manage multiple priorities in a fast-moving environment, with comfort operating amid ambiguity and changing requirements
Willing and able to visit restaurant partners and client sites as needed to support launches, troubleshoot issues, and ensure smooth execution
Preferred
Proficiency in Salesforce
Project Management skills
Basic query building (SQL)
Experience within the food tech space
Benefits
Equity
Multiple health insurance options
A wide range of benefits
Company
Sharebite
Sharebite is an employee meal benefits platform built for the modern workforce, including office, remote, and hybrid teams.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$76.45MKey Investors
ProsusLafayette Square
2024-02-21Series Unknown· $13.55M
2022-06-28Series B· $39M
2021-05-25Series A· $15M
Leadership Team
Dilip Rao
CEO | Co-Founder
Ahsen Saber
Co-Founder, VP of Business Operations & Customer Success
Recent News
2025-12-10
Crunchbase News
2025-11-20
Tech Funding News
2025-10-20
Company data provided by crunchbase