Pasona N A, Inc. · 2 hours ago
Operations Manager
Palo Alto, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yrPasona N A, Inc. is seeking a Founding Operations Manager to build and scale their U.S. operations from the ground up. This role involves designing systems, building infrastructure, and managing core operational functions to support long-term growth in the U.S. market.
Human ResourcesSmall and Medium BusinessesStaffing Agency
Hiring Manager
Hazuki Takami
Responsibilities
Establish and manage the Palo Alto office
Oversee facility operations and build the IT environment
Handle equipment procurement and vendor selection
Support local hiring and onboarding
Manage payroll, benefits, and labor relations
Draft and maintain internal policies and ensure regulatory compliance
Serve as the primary operational liaison with Japan HQ
Provide clear, accurate, and timely visibility into U.S. operations
Deliver structured reporting via Slack, email, and documentation
Select, onboard, and manage external vendors
Coordinate with legal counsel, accounting firms, and other specialists
Qualification
Required
Proven experience building U.S. operations from scratch at an early-stage startup (Seed to Series A)
Direct involvement in office setup, IT infrastructure, equipment procurement, and vendor selection
English (Expert level): Able to independently handle legal negotiations, government filings, and external business discussions
Japanese (Expert /Business level): Comfortable conducting regular meetings and progress reporting with Japan HQ
Pride in being a hands-on 'doer' who builds systems and playbooks—not just strategy decks
Strong attention to detail with a bias toward flawless execution
Proactively identify operational needs, propose solutions, and execute without waiting for instructions
Capable of providing 'peace of mind' to the CEO so leadership can focus on growth
Preferred
A generalist who has served as an early 'everything officer' (Operations / Admin / Biz Ops) at a U.S. VC-backed startup
Experience supporting the U.S. expansion of a Japanese company and building local operations from zero
Benefits
Equity: Founding-level equity opportunity
A U.S. stock option plan is currently being finalized
As Employee #1, you will be eligible for a primary grant once established
Company
Pasona N A, Inc.
Pasona N A is a staffing and recruiting company that provides temporary staffing and full-time placement services.
Founded in 1985
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kenji Furushiro
President and CEO
Sayaka Doi
VP of Strategic IT Partner
Company data provided by crunchbase