Client Advisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

Hendrick Automotive Group · 1 day ago

Client Advisor

Hendrick Automotive Group is a leading automotive dealership, and they are seeking a Client Advisor to sell new or used vehicles while ensuring customer satisfaction. The role involves meeting sales goals, engaging with customers, and managing vehicle sales paperwork.

Automotive
check
Growth Opportunities

Responsibilities

Meets dealership sales goals
Greets customer and determines make, type, and quality of vehicle desired
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive
Suggests optional equipment for customer to purchase
Computes and quotes sales price, including tax, trade-in allowance, and discount
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
Arranges for delivery and registration of vehicle
Researches availability of models and optional equipment
Engages in business development
Addresses customer concerns
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned

Qualification

Automotive knowledgeSales experienceCustomer serviceValid Driver’s LicenseMicrosoft OfficeMath abilityReasoning abilityCommunication skills

Required

High School Diploma
Automotive field of study
up to 3 years of work experience
Valid Driver's License
Intermediate knowledge of Microsoft Office products
Intermediate ability to learn web applications for customer management
Ability to understand and follow instructions
Ability to communicate effectively with customers and company personnel
Regular and predictable attendance
Ability to read and comprehend instructions, correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and other employees
Ability to add, subtract, multiply and divide
Ability to apply common sense understanding to carry out instructions
Ability to deal with standardized situations
Demonstrate Servant Leadership
Demonstrate Teamwork through Trust & Respect
Demonstrate Integrity
Demonstrate Commitment to Customer Enthusiasm
Demonstrate Passion for Winning
Demonstrate Accountability at All Levels
Demonstrate Commitment to Continuous Improvement

Company

Hendrick Automotive Group

company-logo
Hendrick Automotive Group, headquartered in Charlotte, N.C., was founded in 1976 by Rick Hendrick.

Funding

Current Stage
Late Stage

Leadership Team

G
Gary Davis
EVP/COO
linkedin
K
Kirk Heppler
Exec Vice President / COO
linkedin
Company data provided by crunchbase