Gapingvoid Culture Design Group · 5 days ago
Human-Centered Design Senior Consultant
United States
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expGapingvoid Culture Design Group is dedicated to transforming how organizations think, feel, and perform. The Human-Centered Design Senior Consultant will lead critical consulting engagements, ensuring project performance, client satisfaction, and team development while driving meaningful outcomes through human-centered design and strategic insight.
Consulting
No H1B
Hiring Manager
Kira Kelley
Responsibilities
You bring 8+ years of experience in consulting, organizational transformation, or strategic design work
You’ve led complex, high-stakes projects across multiple stakeholders and know how to navigate ambiguity with clarity and purpose
You’re a systems thinker who can spot patterns, connect dots, and build strategies that drive real change
You are highly adaptable and are comfortable challenging conventional approaches to find what truly works
You’re comfortable in the room with senior executives, and just as comfortable leading a whiteboard session with junior staff
Your communication style is crisp and compelling, and your facilitation skills help groups find clarity, direction, and momentum
You can translate qualitative and quantitative data into sharp insights and action
Whether it's stakeholder interviews, surveys, or ethnographic field notes, you know how to uncover meaning and design solutions that matter
You take pride in delivering high-quality, highly visual work
You obsess over the details
From strategic decks and executive memos to complex project roadmaps, you can package ideas in a way that moves people
You’re familiar with tools like Google Slides, Miro, Canva, and Airtable, and use them to communicate clearly and creatively
You’ve led diverse teams and know how to guide, support, and challenge your colleagues
You’re comfortable mentoring across disciplines and enjoy helping others grow
You bring stability in chaos, model adaptability, and drive collective learning
You’re always learning, constantly improving
Your interests outside of work are varied and continually growing
You have a strong point of view, but you’re open to better ones
You pursue clarity, ask hard questions, and translate ideas into action
You’re energized by doing things differently - and doing them well. Really well. Exceptionally well
Qualification
Required
8+ years of experience in consulting, transformation, design strategy, or culture work
Bachelor's degree in a relevant field such as Design Strategy, Anthropology, Architecture, Branding, Integrated Design, Service Design or a related human-centered discipline
Deep understanding of organizational systems, behavior, and how to create change
Proven success leading high-complexity, multi-stakeholder projects
Exceptional communication and facilitation skills with executive presence
Fluency in qualitative and quantitative research and insight synthesis
Adept at translating ideas, models, and data into strategic action with clear structure
Familiarity with frameworks and methods from organizational behavior, design thinking, and transformation science
Experience designing and facilitating both in-person and remote sessions
Strong visual storytelling and creative skills
Experience leading diverse teams, working across departments and mentoring junior staff
Entrepreneurial mindset with a strong bias for action and innovation
Preferred
Master's degree (e.g., MBA, MDes, MPP, MSOD, or similar) is a plus (but not a must), especially if paired with substantial practical experience in consulting or transformation work
You bring a passion for the mission and complexity of the Department of Defense
Benefits
Remote-first flexibility with core hours (Mon–Fri, 9–5 ET) and task-based autonomy
Generous paid time off (20 days plus year-end reflection days) after 60 days
Twelve weeks of paid parental leave after your first year of employment
Full coverage of dental and vision insurance
Eighty percent coverage of basic healthcare after 30 days (basic plan)
401(k) matching (100% of the first 4%, 50% of the next 2%) after 6-months
$100/month tech stipend for phone or internet
$2,500 personal travel gift plus extra PTO at your fifth anniversary
Tuition reimbursement and support for professional development, as approved
A personal onboarding buddy to help you get started
Company
Gapingvoid Culture Design Group
Cultural Design Firm
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jason Korman
CEO
Hugh MacLeod
Senior Semiotic Designer & Artistic Director
Recent News
2023-01-17
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