CereCore · 4 days ago
Product Analyst-Consulting Level
CereCore is seeking a Product Analyst for Support Services Applications to act as a subject matter expert and liaison between business stakeholders, vendors, and IT support for the HealthTouch Implementation project. The role involves requirement gathering, application configuration, support, and issue resolution, as well as product improvement initiatives.
ConsultingInformation ServicesInformation Technology
Responsibilities
Research and troubleshoot operational issues
Develop product requirements
Develop and maintain SLAs, ISAM, data extracts, and other application support
Analyze product data to identify trends and make recommendations for product improvement
Maintain stakeholder relationships and make recommendations for solutions
Participate in complex projects supporting technology initiatives- including design and development, implementation, training, etc
Execute project work and ensure customer service excellence
Qualification
Required
Ability to operate within a matrixed organization
Familiarity with various delivery processes- SCRUM, Agile, etc
Experience with clinical, hospitality, or supply chain applications
This role requires strong written and verbal communication skills. The product analyst will be responsible for communicating with a variety of audiences and must be comfortable presenting
The product analyst must have a strong sense of accountability and be self-motivated. This individual must work well in a team-based, collaborative environment and be comfortable both giving and receiving direction
This individual should have a strategic mindset, stay abreast of current technology trends, and be committed to product/process improvement
1+ years relevant work experience
Preferred
Bachelor's degree preferred
Occasional travel: may require travel from time-to-time, but not on a regular basis
In-office presence expected weekly (hybrid schedule)
Company
CereCore
CereCore has implemented EHR systems in more than 300 facilities and offers staffing and remote support services for major EHR acute.
Funding
Current Stage
Late StageRecent News
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2025-11-07
2025-06-07
2025-05-17
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