CFS Brands · 1 day ago
Customer Service Representative
Oklahoma City, OK
Full-time
Onsite
Entry, Mid Level
2+ years expCFS Brands is a market-leading designer, manufacturer, and distributor of commercial foodservice, healthcare, and industrial hygiene products. They are seeking a Customer Service Representative to manage existing accounts, enhance customer satisfaction, and contribute to organic sales growth.
Food and BeverageFood DeliveryFood ProcessingHealth CareManufacturing
No H1B
Responsibilities
Respond to incoming calls, emails, and other inquiries from customers
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Identify and assess customer needs to achieve satisfaction
Go the extra mile to engage customers
Assist with the placement of orders, ensuring accurate data is being entered/utilized
Give accurate direction and support to team leaders, managers, and directors to facilitate successful completion of organization’s targets and performance goals
Carefully identify problems that might arise from operations with the use of ethical procedures and professional judgment
Make use of proven business techniques in the identification of lapses and loopholes in the organization’s customer service department and recommend better strategies that will yield better results
Qualification
Required
2-4 years relevant work experience
Basic understanding of Microsoft Office skills including Excel and Word
Excellent customer service skills
Excellent communication and interpersonal skills
Strong planning, attention to detail with organizational and follow up skills
Ability to prioritize work tasks and manage time effectively
Ability to work well as part of a team
Ability to complete paperwork requirements accurately and consistently
Sense of urgency and self-motivation; ability to work independently
Ability to work under pressure and meet deadlines
Company
CFS Brands
CFS Brands manufactures and markets professional grade solutions for the restaurant, hospitality, healthcare and janitorial segments.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-03-01Acquired
Leadership Team
Terry W. Malone
Chief Financial Officer
Leticia Bedoya
Human Resources Business Partner
Recent News
2025-12-04
Google Patent
2024-04-13
Google Patent
2024-04-13
Company data provided by crunchbase