The Ohio State University Wexner Medical Center · 5 days ago
IT Service Support Tech 2
Columbus, OH
Full-time
Onsite
Entry Level
2+ years expThe Ohio State University Wexner Medical Center is committed to assisting its patients through effective service delivery. The IT Service Support Tech 2 role involves supporting and maintaining desktop, telephony, video, and other peripheral equipment, as well as providing technical expertise for fault diagnosis and resolution.
Health CareHospitalMedical
Responsibilities
Responsible for identifying, remediating and communicating issues and needs pertaining to the Service Delivery environment at the medical center
Assists in the support and maintenance of the desktop, telephony, video and other related peripheral equipment at OSUWMC
Technical duties typically include the installation, monitoring and service of hardware, software and peripherals at the whole unit or individual component level at OSUWMC
These duties may include 911 database updates for end user devices
Provides technical expertise or guidance for, fault diagnosis, identification, isolation and resolution for most issues and deployments in these areas
Acts as a team member for complex projects, assignments and issues associated with the Service Delivery area
Qualification
Required
High School diploma and 2 years of desktop support experience
Benefits
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!
Company
The Ohio State University Wexner Medical Center
The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
10001+ employees
H1B Sponsorship
The Ohio State University Wexner Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (7)
Funding
Current Stage
Late StageLeadership Team
Emile Daoud
Chief, Cardiac Electrophysiology Section
Recent News
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