dnata · 16 hours ago
Customer Service Agent
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrdnata is one of the world’s largest air services providers, ensuring the aviation industry operates smoothly and efficiently. The Cargo Service Office Agent is responsible for efficient data management, customer service, and handling cargo operations in a fast-paced environment.
Air Transportation
Responsibilities
Receive and collate customer SAP export paperwork
Responsible for the allocation of stock to bookings and process shipments in accordance with SOP
Complete customs procedures and work with appointed routed agents and company operated services
Prepare and provide documents to customers in accordance with the terms of shipment SOPs
Performs other duties as assigned
Able to meet the Station’s attendance standards
Qualification
Required
Strong administrative and interpersonal skills
Familiarity with standard computer programs such as Outlook, Word, etc
Detail-oriented, strong organization and prioritization skills
Availability to work flexible working hours (including weekends & holidays)
Comfortable working in a team environment
Receive and collate customer SAP export paperwork
Responsible for the allocation of stock to bookings and process shipments in accordance with SOP
Complete customs procedures and work with appointed routed agents and company operated services
Prepare and provide documents to customers in accordance with the terms of shipment SOPs
Performs other duties as assigned
Able to meet the Station's attendance standards
Preferred
Preference to experience in the Cargo industry but not required
Company
dnata
Dnata is an air services provider. It is a sub-organization of Emirates.
Founded in 1959
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Peter DeVito
Chief Executive Officer | United States | dnata (Emirates Group)
Recent News
2025-12-30
2025-12-19
2025-12-18
Company data provided by crunchbase