Baldwin Supply Company · 2 days ago
Inside Sales
Plymouth, MN
Full-time
Onsite
Entry, Mid Level
2+ years expBaldwin Supply Company has been a key player in American manufacturing since 1920, known for its strong culture and competitive benefits. The Inside Sales Representatives are tasked with managing assigned accounts, providing customer service, and supporting field salespeople to enhance business development efforts.
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Responsibilities
Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints
Answer incoming sales calls & assist with counter sales as needed
Expedite orders and requests for literature or other information
Responsible for complete order management, including expediting and communication with the customer
Describe products or services and assist customers in the selection of the best products suited to their needs
Quote prices, terms of sales, availability, delivery dates and related information and process orders
Access, update and maintain records for individual accounts with attention to details
Sales order entry and purchasing of customer requirements for specific price lines
Organize and maintain product catalog library
Coordinate activities with internal company departments, vendors and common carriers
Perform duties to provide technical and product assistance to customers to generate new and repeat sales
Analyze individual solutions and take appropriate action to ensure customer needs are met
Attend product and training sessions
Develop superior product knowledge and assist customers with product application
Other duties and/or projects as assigned
Qualification
Required
High School Diploma with a minimum of 2 years of Inside Sales and/or distribution experience
Experience in working with Field Sales and executing sales campaigns
Experience in selling industrial products such as Bearings, Belts, Chains, Electric Motors, Gear Reducers, etc
Experience with implementing incentive plans to increase sales & improve profitability
Effective selling strategies and techniques
Meeting sales goals & growing sales
Delivers superior customer service
Effective negotiating skills
Excellent communication skills; including written, interpersonal and listening
Capable of analyzing issues and developing solutions
Problem-solving & analytical ability
Ability to be creative and innovative
Excellent judgment and decision-making ability
Organizational and time management skills
Ability to retain product and process knowledge
Accuracy & attention to detail
Confidence and professionalism in representing the Company
Willingness to be a team player
Understands product numbers & alpha/numeric codes
Preferred
College Degree preferred
Company
Baldwin Supply Company
Baldwin Supply Company has been recognized as the leading distributor of mechanical power transmission, lightweight and heavyweight conveyor belting, and electrical control products, in the upper Midwest.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David LaRue
Chief Executive Officer
Recent News
Company data provided by crunchbase