California Franchise Tax Board · 1 day ago
Education Analyst
The California Franchise Tax Board is seeking an Education Analyst to provide analysis and practical education on existing and emerging technical capabilities. The role involves solving business problems through technology while educating customers and technical teams, contributing to the department's service delivery engagements and education opportunities.
GovernmentNon ProfitTax Preparation
Responsibilities
Providing analysis and practical education on existing and emerging technical capabilities that align with the strategic design and function of FTB’s current and future business processes and technology solutions
Solving business problems through technology while educating the customer and technical teams on the technology
Continually moving the department towards our 'To Be' state via service delivery engagements and education opportunities
Qualification
Required
Skills in continual program improvement
Strong organization skills
Understanding of department technologies
Solid business and technical writing
Openness to learning processes and emerging technologies
Ability to work with business and IT customers in support of growing and managing a strong and effective Enterprise Architecture program and Chief Technologist Office
Preferred
Experience conducting formal training, mentoring, and creating educational materials
Experience fostering collaboration and communication, including presenting information (virtually and in-person) to multiple levels of users, customers, or other stakeholders
Experience developing artifacts, such as educational documentation, user guides, diagrams, roadmaps, user stories, or other agile methodology documentation
Experience working with general purpose programming languages such as Python, SQL, Java, PySpark, DAX
Experience working with cloud solutions such as Azure, Databricks, and AWS
Experience working with Low Code Application Platforms (LCAP) such as PowerApps, Pega, and PowerBI
Experience participating in agile teams
Experience with independently learning and applying emerging technologies to solve identified problems
Strong communication, interpersonal, and decision-making skills
Knowledge of FTB business programs, operations, processes, and principles
Company
California Franchise Tax Board
The Franchise Tax Board is responsible for administering two of California's major tax programs: personal income tax and corporation tax.