Edison Landscaping · 8 hours ago
Landscape Account Manager
Triangle Area
Full-time
Onsite
Mid, Senior LevelEdison Landscaping is seeking an experienced Account Manager to oversee a portfolio of commercial and residential landscape accounts within an assigned territory. The role involves managing day-to-day field operations, customer relationships, team leadership, and ensuring financial performance of the territory.
Environmental Services
Responsibilities
Serve as a primary point of contact for customers regarding field operations and service delivery
Build and maintain long-term client relationships through consistent communication and follow-through
Conduct regular site visits to ensure work meets contract scope and quality standards
Address customer concerns promptly and professionally
Lead, coach, and support field crews within assigned territory
Ensure crews execute work safely, efficiently, and according to scope
Collaborate with operations and office staff to align scheduling, staffing, and resources
Hold regular meetings with field teams to review performance, expectations, and improvement areas
Develop and manage crew schedules to meet service windows and deadlines
Adjust plans as needed due to weather, staffing changes, or customer needs
Ensure routes and workloads are balanced to maximize efficiency
Identify and pursue enhancement and upsell opportunities within existing accounts
Conduct site visits, prepare estimates, and sell additional services
Manage enhancement projects from proposal through completion
Support territory growth through referrals, neighborhood opportunities, and customer satisfaction
Responsible for the financial health of assigned territory
Manage labor and resources efficiently while maintaining service quality
Deliver profitable projects and maintenance services
Oversee basic inventory needs for crews and projects
Ensure equipment issues are addressed quickly to minimize downtime
Participate in maintaining a clean, organized shop and yard
Assist with interviewing and hiring field staff
Ensure structured onboarding and ongoing training for team members
Lead or participate in regular safety and skills training sessions
Customers are satisfied, informed, and retained
Crews are productive, trained, and engaged
Work meets quality standards consistently
Territory operates profitably and efficiently
Enhancement work is sold and executed successfully
Qualification
Required
Prior experience in landscaping, construction, or field-based operations management
Proven ability to lead teams and manage customer relationships
Strong organizational and communication skills
Comfortable working in the field and in an office environment
Valid driver's license and clean driving record
Ability to work outdoors in varying weather conditions
Benefits
Health insurance options
Paid time off and holidays
Growth opportunities within a growing organization
Company
Edison Landscaping
Edison Landscaping is a full-service lawn maintenance and landscaping company located in Raleigh.
Founded in 2023Raleigh, North Carolina, US
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase