Gapingvoid Culture Design Group · 6 days ago
Human-Centered Design Consultant
United States
Full-time
Onsite
Mid Level
4+ years expGapingvoid Culture Design Group is dedicated to transforming how organizations think, feel, and perform. In this role, you will lead workstreams, engage with stakeholders, and synthesize insights to co-create culture systems that drive meaningful change.
Consulting
No H1B
U.S. Citizen Only
Responsibilities
You’ll lead distinct workstreams within projects, organizing deliverables, managing timelines, and owning stakeholder communications for your portion of the engagement. You’ll help structure the work and keep things moving - with rigor, precision, and heart
You’ll plan and deliver dynamic in-person and virtual facilitation sessions. Whether it’s a 1:1 interview or a 40-person offsite, you’ll bring presence, agility, and deep listening to help teams surface truth, align around purpose, and unlock change
You’ll conduct qualitative research (interviews, workshops, surveys) and make sense of it through analysis and storytelling. You’ll identify behavioral patterns, cultural blockers, and emerging insights - and synthesize them into strategic recommendations
You’ll craft decks, memos, and frameworks that bring clarity and resonance to complex challenges. You’ll write and design in Gapingvoid’s voice, elevating both the aesthetic and emotional impact of our work
You’ll serve as a day-to-day point of contact for stakeholders, helping build trust and clarity through every interaction. You’ll manage communications, navigate ambiguity, and anticipate needs - showing clients we’ve got them
You’ll work closely with teammates across disciplines - creative, operations, and senior consulting - bringing a collaborative mindset and constant curiosity. You’ll ask questions, contribute ideas, and help refine how we do what we do
Qualification
Required
Bachelor's degree and 4+ years of relevant professional experience, or Master's degree and 2+ years of relevant experience in a relevant field such as Anthropology, Sociology, Psychology, Design, Business, Communications, and Marketing
Experience in consulting, experience design, marketing, facilitation, and strategic communications
You bring a passion for the mission and complexity of the DoD/DoW and adjacent spaces
Strong writer who can distill complexity into sharp, simple language across formats and audiences
Experience conducting interviews and qualitative research, with the ability to turn research into strategy and strategy into systems
Comfort working in ambiguity and moving quickly without all the answers
Deep curiosity about people, behavior, design, systems, and storytelling
Strong project management and communication skills, marked by clarity, accountability, and thoughtfulness
Emotional intelligence and presence in high-trust, high-stakes conversations
Ability to travel as needed (various U.S. based locations) in-person client meetings and events - Up to 30%
Must be U.S.-based, with the ability to pass a background check and authorization to work within government spaces (a large sector of our clients are within the Department of Defense or government-adjacent sectors)
Benefits
Remote-first flexibility with core hours (Mon–Fri, 9–5 ET) and task-based autonomy
Generous paid time off (20 days plus year-end reflection days)
Twelve weeks of paid parental leave after your first year of employment
Full coverage of dental and vision insurance
Eighty percent coverage of basic healthcare after 30-days (basic plan)
401(k) matching (100% of the first 4%, 50% of the next 2%) after 6-months
$100/month tech stipend for phone or internet
$2,500 personal travel gift plus extra PTO at your fifth anniversary
Tuition reimbursement and support for professional development as approved
A personal onboarding buddy to help you get started
Company
Gapingvoid Culture Design Group
Cultural Design Firm
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jason Korman
CEO
Hugh MacLeod
Senior Semiotic Designer & Artistic Director
Recent News
2023-01-17
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