Indiana Regional Medical Center · 1 day ago
Surgery Center Receptionist Scheduler - Full Time
Indiana, PA
Full-time
Onsite
Entry Level
1+ years expIndiana Regional Medical Center is seeking a Surgery Center Receptionist Scheduler to manage patient admissions and scheduling. The role involves greeting patients, verifying insurance details, and maintaining accurate patient records while ensuring compliance with HIPAA regulations.
Hospital & Health Care
Responsibilities
Greets and admits patients in a prompt, pleasant and helpful manner
Verifies and updates necessary information to ensure proper billing information
Review patient insurance and scheduled procedure to provide an estimate of co-pay, deductible and co-insurance to the patient prior to date-of-service
Answers telephone, screens calls, takes messages and provides information
Answers questions regarding patient surgical appointments and testing
Schedules patients using CERNER or from faxed scheduling form from surgeon’s office. Accurately entering all information into computer system in a timely manner to ensure appropriate surgery and billing information
Assembles patient’s charts with Pre-registration form along with doctor’s office forms and then placing into bin for scheduled day of procedure
Pull old medical records for any return patients
Work closely with Nursing Director regarding surgery schedule. Confirm schedule with doctor’s office for the next day of surgery. Notify Nursing Director of any surgery schedule changes such as cancellations, add on surgeries or any special requests. Print all appropriate schedules for day of surgery
Place all preoperative reports, H&P’s or any other documents received from doctor’s office in patient’s folders
Registers and admits patients for surgery. Print wrist band, consents, financial agreement and advanced directives form, have patient sign and place in chart
Collect and post patient payment on the day of surgery
Maintains work area and waiting room in neat and orderly manner
Follows HIPAA Privacy and Security Regulations by Maintaining confidentiality of patient information
Attends meetings as required and participates in committees as requested
Performs related work as required, and other duties as assigned
Assists in the orientation of new staff members
Communicates questions or concerns for prompt resolution
Screen visitors, i.e. pharmaceutical representatives and salesmen, respond to routine requests for information or service and direct visitors to appropriate medical staff
Assumes responsibility for own actions and behaviors
Completes assigned responsibilities in an appropriate time frame
Demonstrates professionalism in appearance and actions
Maintains knowledge of and complies with policies and procedures
Maintain and order needed office supplies and surgery forms
Recognizes and demonstrates cost effective measures in utilization of supplies and equipment
Relays information regarding medical gas alarms and all code alarms
Call for appropriate repairman when requested by administration
Qualification
Required
High School graduate or GED equivalent
Must have completed Medical Receptionist classes or a Medical Secretary/Receptionist Certificate program or have one year experience as a Medical Receptionist
Must have knowledge and ability in medical business office procedures
Knowledge of computer keyboard and the operation of the computer terminal and associated printer
Must possess strong interpersonal skills and be able to communicate effectively with coworkers
Be able to work effectively as a team member within the surgery center
Requires frequent standing or sitting for prolonged periods of time
Requires eye-hand coordination and manual dexterity necessary for the operation of basic office equipment such as computer terminal and telephone
Requires ability to work quickly under high stress with patients who are irritable or confused
Company
Indiana Regional Medical Center
Indiana Regional Medical Center, 194-bed not-for profit community hospital, has been serving Indiana County and surrounding communities since 1914.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Ickowski, CPA, MBA
CFO - Pennsylvania Mountain Care Network
Brett Braun
Chief Operating Officer
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