Diversified Services Network, Inc. · 3 days ago
Technical Support Analyst – Combustion Engine Monitoring
Houston, TX
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $69K/yr
2+ years expDiversified Services Network, Inc. is seeking a full-time Technical Business Systems Analyst to work in 2nd or 3rd Shift in their Houston, TX facility. The role involves monitoring equipment, reviewing alerts, and providing technical support to Fleet Managers.
Information TechnologyProject ManagementSupply Chain Management
Responsibilities
Monitor Equipment through company’s Marine Digital Tools
Review equipment alerts
Act on alerts with Technical Lead, CORE Manager, or Fleet Manager
Provide comments on actions
Cross Reference Digital tools while troubleshooting
Provide technical information for Fleet Managers for Customer service with dealer for Trouble calls
Document issues and status through the Sales Force Platform
Communicate noted issues to Customers through Sales Force Platform
Qualification
Required
High School Diploma, GED or Equivalent
2-4 yrs. working on machinery such as combustion engines, hydraulic systems, or pneumatic devices
2-4 yrs. working with analytical data, utilizing quantitative analysis, preferably in data science, or engineering
Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes
Working knowledge and mechanical skill set including the use of hand tools, measuring tools
Knowledge of products
Ability to collaborate with different teams
Strong analytical skills
Data Interpretation
Problem Solving
Effective Communication
Strong Corporate behavior as this role is customer facing
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
Ability to work independently and manage one's time
Knowledge of computer software, such as Visual Basic, Java, SQL, etc
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-term and Long-term Disability
Paid Time Off
Paid Holidays
401K Options
Employee assistance program
Referral program
Company
Diversified Services Network, Inc.
Founded in 1989, DSN remains at the forefront of providing advanced IT Solutions, Project Management, Health and Human Services Consulting and Program Support, Grants Application and Management Consulting, and Staffing services to Fortune 500 companies and governmental entities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase