Shea Apartment Communities · 5 days ago
Community Manager - Tax Credit
Denver, CO
Full-time
Onsite
Mid Level
$30/hr - $34/hr
3+ years expShea Apartment Communities is seeking a Community Manager - Tax Credit to oversee the day-to-day operations of the community, ensuring compliance with local, federal, and Tax Credit regulations. The role includes managing leasing performance, tax credit compliance, financial management, and resident relations to maintain high occupancy and satisfaction levels.
Property ManagementReal EstateRental
Responsibilities
Lead, coach, and motivate the leasing team to meet or exceed all leasing, revenue, and sales goals
Ensure strong execution of Leasing Fundamentals, sales processes, LTS, Yieldstar pricing, and performance reviews
Conduct weekly sales meetings, provide call reviews, shadow leasing activities, and deliver meaningful feedback
Review daily pricing recommendations; analyze competition, concessions, and market trends to optimize rent and occupancy
Partner with Marketing to execute property-specific marketing plans, monitor advertising accuracy, and complete competitive shops
Ensure full compliance with LIHTC program requirements, including:
Application acceptance, screening, and eligibility verification
Annual and interim re-certifications
Timely submission of all required reporting
Adherence to Tenant Selection Plans and regulatory guidelines
Maintain accurate resident files per LIHTC and Shea policy
Maintain strong communication with local agencies, third-party partners, and regulatory bodies
Stay abreast of continued laws, regulations and guidelines for all governing parties
Guarantee Fair Housing compliance in all leasing and move-in approvals
Oversee daily office operations, staffing coverage, and model/home readiness
Conduct frequent property walks to ensure a hazard-free, well-maintained environment, including monthly exterior inspections and regular office audits
Manage vendor relationships and ensure all contract and insurance requirements are met
Ensure accurate move-in/move-out accounting, including Statement of Deposit compliance
Assist in preparing annual operating and capital budgets
Complete monthly variance reports, revenue/expense reprojects, and monitor performance against budget
Ensure timely rent collection, delinquency control, and adherence to legal processes for notices and evictions
Review and approve purchase orders, invoices, and third-party billing
Maintain proper petty cash and event fund accounting
Recruit, hire, train, coach, and develop onsite team members
Conduct annual reviews, set performance/bonus goals, and facilitate monthly one-on-ones
Lead daily morning lineups and monthly staff and safety meetings
Ensure compliance with mandatory training (Fair Housing, Harassment, company programs)
Promote teamwork, open communication, and a strong service culture
Encourage team participation in industry networking and professional development
Maintain high resident satisfaction scores and implement proactive retention strategies
Oversee lease renewal process and ensure consistent resident communications
Sustain regular Resident Events and offerings
Resolve resident concerns professionally, escalating to Regional Manager when appropriate
Perform additional responsibilities as assigned; duties may vary based on size and needs of community
Qualification
Required
Effective sales and sales management capabilities with proven leasing success
Excellent communication—verbal, written, presentation
Understanding of accounting principles, budgeting, and financial reporting
Strong conflict resolution, customer service, and problem-solving skills
Prior experience supervising, coaching, and developing onsite teams
High School Diploma required
Minimum 3–5 years property management experience
Preferred
Strong understanding of LIHTC compliance requirements (experience required or highly preferred)
Proficient with Microsoft Office; Yardi experience preferred
College coursework or certifications (CCRM, ARM, CAM) preferred
Tax Credit experience strongly desirable
Benefits
Discounted apartment
FT Benefits
3 weeks PTO
Company
Shea Apartment Communities
Shea Apartment Communities is a leading owner and operator of exceptional apartment communities providing award winning customer service.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase