HONOR · 2 days ago
Franchise Standards Representative
Omaha, NE
Full-time
Hybrid
Entry, Mid Level
$77K/yr - $86K/yr
2+ years expHonor Technology is a leader in aging care innovation, providing technology and services to empower older adults. The Franchise Standards Representative role focuses on ensuring compliance with operational standards across the franchise network, supporting franchise owners, and enhancing processes within the Franchise Standards department.
Mobile
Responsibilities
Hold franchise owners accountable by assisting in enforcement of minimum operational standard and franchise agreement provisions
Perform operational and financial standards review through remote desktop review and quality assurance visits. Conduct timely follow-up with franchise owners following a review or other inspection
Make recommendations to franchise owners regarding best practice to mitigate risk to their businesses. Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next
Assist in enforcement of minimum operational standard and franchise agreement provisions
Conduct a timely follow-up with franchise owners following a QA visit, desktop review or other inspection, as set by department head
Emphasize quality, consistency, and uniformity of Home Instead services from one franchise office location to the next
Collaborate closely with applicable HQ departments as it relates to standards situations
Contribute to the evaluation and development of standards and best practices
Open to travel for company events or office visits and/or duties as assigned
Consistently drive enhancements to the review process by applying creative problem-solving, improving efficiencies, and strengthening education to better support the network proactively
Participate actively in the strategic planning process for the Franchise Standards department and the company as a whole
Provide Franchise Standards related training for all stakeholders
Qualification
Required
Bachelor's degree in a related field required.(Business Management, Communications, Human Resource Management, Finance, etc.) or an Associates degree
2+ years of business experience or an equivalent combination of education and work experience may be considered
Must be proficient with Microsoft office products
Experience influencing and coaching stakeholders with the ability to deliver difficult feedback
Demonstrate integrity, sound-judgment and decision making skills
Ability to manage projects end to end and evaluate processes to identify and recommend improvements
Maintain confidentiality of any standards matters
Strong organization, proofreading and communication skills
Experience working cross-functionally in a remote or hybrid environment
Preferred
Experience in Google Workspace recommended
Company
HONOR
HONOR is a leading global provider of smart devices.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
China Mobile
2024-10-30Series Unknown
2024-08-23Series Unknown
2022-11-16Series Unknown
Leadership Team
Kevin Zhang
HR Director
Recent News
Company data provided by crunchbase