BestCare Treatment Services, Inc. · 5 days ago
Corporate Compliance Manager
BestCare Treatment Services, Inc. is committed to maintaining high standards of compliance and quality in healthcare. The Corporate Compliance Manager will oversee the Corporate Compliance Program, ensuring adherence to regulatory requirements and fostering a culture of accountability within the organization.
GamblingHealth CareMental HealthNon ProfitRehabilitation
Responsibilities
As delegated by Director of Quality & Accreditation, coordinates, monitors, and carries out day-to-day compliance activities and support ad-hoc projects
Partners collaboratively and builds strong professional relationships with key leadership across the organization. Supports the teams in problem solving, process improvement efforts, and standardized best practices to achieve corporate compliance initiatives
Manages, coaches, and develops the skills of the leadership team and its individual members in alignment with BestCare’s strategic plan and business needs
Designs and conducts audits and investigations, documents findings and recommendations, and maintains oversight from investigation/audit completion to remediation completed. Assists with assessment of potential findings and collaborates with business partners and compliance leadership to develop appropriate corrective action solutions and ensure appropriate reporting completed in timely manner
Partners with Program Directors for strategic improvement
Works collaboratively with all levels of staff with BestCare to build a strong knowledge of the Compliance Program and maintains compliance with regulatory standards/requirements across the organization. Assesses the need for additional training and education
Leads the Policy and Procedure Committee, ensuring policies are managed and posted timely to the agency policy library
Develops and delivers ongoing staff training programs and communication plans designed to promote an understanding of compliance issues and the consequences of non-compliance
Directs and oversees efforts to communicate compliance standards, awareness, and education for related healthcare compliance; periodically review and revise, as necessary, the Compliance Program’s training materials; provide updates and information briefings on regulatory developments
Develops, revises, implements, maintains, and enforces policies and procedures that ensure BestCare processes and sites operate in a legal, ethical, and efficient manner
Oversees the organization’s policy database and policy management processes to ensure efficient and effective guidance is readily accessible by all staff
Identifies opportunities to standardize and streamline compliance reporting processes to ensure open communication channels and appropriate reporting
Manages and continuously improves the formal system to enable employees to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and that allegations of noncompliance are investigated and responded to promptly
Performs ongoing regulatory readiness through rounding with all departments (clinical and non-clinical) and assists in the ongoing maintenance of risk assessments and work plan updates
Regularly reviews relevant industry publications to ensure current compliance requirements are recognized, appropriately prioritized, and implemented. Communicates regulatory compliance changes/issues/trends to appropriate groups overseeing timely response to the required changes
Supports the Compliance Officer in the coordination of Compliance Committee meetings and provides regular reports to the committee and any significant compliance issues to ensure appropriate discussion of the matter and appropriate action is taken. Serves on other committees as requested or appropriate
Provides briefings and policy recommendations to executives on OIG corporate compliance issues impacting BestCare as requested
Travels to other BestCare locations as needed
Performs other related duties as assigned
Qualification
Required
Bachelor's Degree, preferably in healthcare or related field plus minimum five (5) years of working directly with corporate compliance programs in a healthcare or setting or
High School Diploma (or equivalent) plus ten or more (10+) years of working directly with corporate compliance programs in a healthcare setting
Previous successful managerial or leadership responsibility in healthcare quality management
Certification in Healthcare Compliance (CHC) or ability/commitment to obtain within one (1) year of hire
Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and at least 3 years without any DUI or moving violations), and must have reliable transportation to travel for work as needed
High proficiency in MS Office 365 (Word, Excel, Outlook), electronic health record (EHR) system, databases, virtual meeting platforms, internet, and ability to learn new or updated software
Working knowledge and expertise with healthcare and corporate compliance regulations including but not limited to OIG, HIPAA, 42 CFR Part 2, CURES Act, False Claims, Antikickback, Stark law; Principles, practices, procedures, and professional standards associated with compliance program management and techniques for evaluation of program effectiveness
Effective research skills to maintain current knowledge and understanding of state and federal regulations
Extensive knowledge and experience with industry-leading quality improvement methods and tools
Strong interpersonal and customer service skills
Excellent verbal and written communication skills, including ability to persuade, influence, negotiate, and deliver presentations to management teams
Strong organizational skills and attention to detail, accuracy, recordkeeping, and follow-through
Demonstrated ability to assess a situation critically and logically, problem solve, and achieve resolution
Demonstrated ability to use various approaches to build buy-in, achieve favorable outcomes, manage change, and influence others
Demonstrated ability to collect and analyze data to identify problematic issues and formulate timely and effective performance improvement initiatives
Demonstrated ability to oversee and manage multiple complex projects concurrently, ensuring effective use of resources and achievement of outcomes
Ability to effectively lead multidisciplinary teams and establish cooperative working relationships with diverse groups and individuals
Budget management skills, as well as ability to monitor and address cost effectiveness
Ability to use good judgment and manage stress appropriately, demonstrate effective critical-thinking skills in a high-paced and, at times, stressful environment
Excellent time management skills with a proven ability to meet deadlines
Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes
Ability to build and maintain positive relationships
Ability to function well and use good judgment in a high-paced and at times stressful environment
Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively
Ability to work effectively and respectfully in a diverse, multi-cultural environment
Ability to work independently as well as participate as a positive, collaborative team member
Preferred
Bilingual in English/Spanish a plus
Company
BestCare Treatment Services, Inc.
BestCare is proud to be one of the longest-term providers in the Central Oregon region.
Funding
Current Stage
Growth StageCompany data provided by crunchbase