Stevenson Staffing LLC - Globally · 3 hours ago
Technical Operations Manager
Bessemer City, NC
Full-time
Onsite
Mid, Senior LevelStevenson Staffing LLC is a globally recognized company seeking an experienced Technical Operations Manager to lead on-site repair services operations in Bessemer City, NC. The role involves overseeing the spindle service lifecycle while managing technical teams and ensuring quality standards in a fast-paced environment.
Staffing & Recruiting
Hiring Manager
Zareen Sania
Responsibilities
Plan and manage daily spindle repair operations, production schedules, and workflow through the repair facility
Hire, train, and lead technicians, machinists, and engineers specializing in electro-mechanical spindle repair
Implement quality control processes, review design specifications, root-cause failure data, and ensure compliance with ISO and related quality standards
Partner with sales, customer service, engineering, and purchasing to develop service quotes, manage timelines, and communicate spindle rebuild progress to customers
Identify operational bottlenecks, drive continuous improvement initiatives, and manage inventory for service components, motor rewinds, and manually machined close tolerance components for repairs and development prototypes
Provide technical guidance on spindle failures involving bearings, shafts, motors, sensors, and electrical systems; direct corrective actions and repair versus rebuild strategies
Qualification
Required
Manufacturing and Production Operations – Plan and manage daily spindle repair operations, production schedules, and workflow through the repair facility
Team Leadership and Workforce Development – Hire, train, and lead technicians, machinists, and engineers specializing in electro-mechanical spindle repair
Quality and ISO Compliance – Implement quality control processes, review design specifications, root-cause failure data, and ensure compliance with ISO and related quality standards
Customer and Cross-Functional Communication – Partner with sales, customer service, engineering, and purchasing to develop service quotes, manage timelines, and communicate spindle rebuild progress to customers
Process Improvement and Cost Control – Identify operational bottlenecks, drive continuous improvement initiatives, and manage inventory for service components, motor rewinds, and manually machined close tolerance components for repairs and development prototypes
Technical Oversight – Provide technical guidance on spindle failures involving bearings, shafts, motors, sensors, and electrical systems; direct corrective actions and repair versus rebuild strategies
CNC and Spindle Repair Expertise. Strong knowledge of industrial machinery, CNC spindles, electro-mechanical systems, motor sensors, and precision machining
Operations Management. Proven experience leading manufacturing, repair, or service operations in a technical, customer-focused environment
Problem Solving and Diagnostics. Ability to troubleshoot complex spindle and motor failures and implement reliable repairs and rebuilds
Leadership and Communication. Excellent communication skills with experience working across management, sales, engineering, purchasing, technical tradesmen, and end-use customers
Company
Stevenson Staffing LLC - Globally
About Stevenson Staffing LLC - Globally Stevenson Staffing LLC - Globally is a leading human resource consulting firm specializing in delivering a broad spectrum of staffing and recruitment solutions to businesses worldwide.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase