Denver Center for the Performing Arts · 3 days ago
Director of Business Operations - EDU & Community Engagement
Denver, CO
Full-time
Onsite
Lead/Staff, Director/Executive
$95K/yr - $105K/yr
5+ years expThe Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and innovative, immersive experiences. The Director of Business Operations is responsible for the implementation of the department vision and operational oversight for the Education and Community Engagement Department, leading the administrative team and ensuring fiscal health.
Non Profit
Responsibilities
Lead a team of administrative and operational staff to maintain day-to-day operations of the department, working to create a culture of collaboration and accountability. Direct reports include:
Partner with Executive Director on collaborative leadership on the culture and vision of the department
Act as the primary internal organization liaison and represent the department in organization meetings and initiatives
Represent the department with leadership presence to support onsite and offsite programming
Oversee operations of the Jones Library and Library staff
Partner with Education and Community Engagement Executive Director to develop, implement, and monitor the annual department budget
Act as lead budget administrator for the Education and Community Engagement Department including tracking revenue goals and expenses, including personnel and staffing
Oversee financial forecasting, monthly and quarterly reporting, and ensure fiscal efficiency across all programs
Support Finance in reconciliation of departmental revenue and expenses
Manage Theatre for Young Audiences production budget and creative team contacts
Lead department data tracking and reporting
Oversee creation of department class, programmatic schedule and department season planning to ensure alignment with financial resources
Lead scholarship awards and deliverables for onsite classes
Act as the operations and strategy leader for the vision of the department
Continuously evaluate and enhance departmental processes, to streamline workflows and improve productivity
Oversee student records, student medical information and student arrival and departure protocol in compliance with organizational liability practices
Ensure compliance and alignment with organizational policies and regulations -and manage risk mitigation strategies. Serve as the lead partner for Education & Community Engagement with the DCPA Insurance & Risk Team. Participate in annual insurance renewal and insurance underwriter walk-throughs
Collaborate with the Executive Director on short- and long-term strategic planning and goal setting
Support implementation and deliverables of organizational strategic plan
In partnership with HR, manage ongoing, year-round hiring and onboarding for part-time and occasional Teaching Artists
Act as payroll administrator for department, reviewing and approving weekly and bi-weekly timesheets for part-time and occasional Teaching Artists
Manage contracts with third-party partners and vendors, ensuring compliance, timely execution, and alignment with organizational standards
Manage union contracts and union relationships for Theatre for Young Audiences Equity contracts, including payments and reporting
Act as primary liaison to Marketing, managing the department’s marketing needs
Act as primary liaison to the IT Team for all department needs
Partner with Facilities and Security to operationalize facility usage and procedures
Work closely with DCPA Theatre Company Production and Company Management to ensure collaborative scheduling, planning, and use of shared resources
Support Development, providing financial information for grant applications and reporting, track donor recognition on department’s website, collateral, and event materials
Qualification
Required
Bachelor's degree or master's degree in arts administration and management, business administration, organizational management or related field
Minimum 5-7 years of progressive experience in business operations, education and community administration of a cultural organization, finance, or organizational management
Minimum 5-7 years of management experience. Experience leading teams and fostering a collaborative work environment
Proven experience in budget development, financial analysis, and operational leadership
Experience in project management and strategic planning is a plus
Demonstrated success in contract negotiation and vendor management
Strong knowledge of compliance, risk management, and process improvement strategies
Strong knowledge of Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint
Strong Excel skills including the ability to build and understand complex formulas, pivot tables, and ability to manage complex financial and forecasting models using data analytics skills
Excellent critical thinking and problem-solving skills
Excellent collaboration, speaking, writing, and communication skills
Well versed in working and collaborating with business partners, municipal offices, schools, teachers, school districts, and community partners
Preferred
Experience with Sage Intacct, Tessitura, ContractSafe, Ramp, and Martus preferred but not required
Benefits
Medical, Dental, Vision, Disability, Flexible Spending Accounts, Life Insurance and Pet Insurance
401k Plan with employer contributions
Time off benefits including personal days, sick days, vacation days and 10 paid holidays.
Company
Denver Center for the Performing Arts
The Denver Center for the Performing Arts is an exhilarating mix of Broadway shows, Tony Award-winning plays, backstage tours, theater classes and dazzling venues.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Breianna Miller
Corporate Partnerships Coordinator
Brian Carter
HR Director, Sr. Business Partner
Recent News
2025-08-29
2025-03-28
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