CornerStone Technology Talent Services · 2 days ago
Technical Support Representative
Irving, TX
Contract
Onsite
Entry Level
1+ years expCornerStone Technology Talent Services is seeking a Technical Customer Service Representative. The role involves providing technical support for smart devices, conducting quality assurance for home inspections, and engaging users to enhance their experience.
Staffing & Recruiting
Responsibilities
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors
Provide installation support and onboarding for PryzmIQ and AWTOS
Proactively engage users to drive adoption and satisfaction
Document findings and provide feedback for product improvement
Qualification
Required
1+ year in technical support, help desk, or IoT/home systems troubleshooting
Strong communication and problem-solving skills
Technical aptitude with mobile apps, WiFi connectivity, or smart devices
Detail-oriented and passionate about creating smooth user experiences
High School Diploma or GED required
Preferred
Bachelor's degree
Company
CornerStone Technology Talent Services
CornerStone Technology Talent Services (TTS) delivers scalable IT hiring, government workforce solutions, and executive search with precision.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase