Information Technology Support Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

Robert Half · 11 hours ago

Information Technology Support Analyst

Robert Half is a fast-growing organization in a security-focused environment, seeking a hands-on IT Support professional. This role provides day-to-day technical support across a blended Windows and macOS environment, supporting end users and enterprise SaaS applications.

ConsultingHuman ResourcesRecruitingSecurity
check
H1B Sponsor Likelynote
Hiring Manager
Valerie M.
linkedin

Responsibilities

Manage user accounts and access across enterprise systems in accordance with security requirements
Support desktops, laptops, mobile devices, and peripherals
Support, troubleshoot and
Set up, support, and maintain conference rooms and collaboration/AV equipment
Manage IT asset tracking, inventory, and lifecycle documentation
Support Microsoft 365 services including Outlook, OneDrive, and SharePoint
Familiarity with ITAR, EAR, NIST 800-series, and CMMC 2.0, supporting increasing security and compliance maturity highly desired, not required

Qualification

WindowsMacOS supportSaaS applicationsAzure ADEndpoint management (Intune)Microsoft 365 supportTicketing systemsTroubleshooting skillsCustomer service skillsRegulated environment experienceDocumentation skills

Required

Skilled in supporting blended Windows and macOS environments
SaaS applications
Azure AD, Okta
Endpoint management platforms (Intune)
Microsoft 365 support and administration
Familiarity with ticketing systems such as Zendesk or any other similar ticketing system
Ability to manage multiple priorities in a fast-paced, high-growth environment
Strong troubleshooting, documentation, and customer service skills
Awareness of or experience working in regulated or security-focused environments (NIST/CMMC)

Preferred

Familiarity with ITAR, EAR, NIST 800-series, and CMMC 2.0, supporting increasing security and compliance maturity highly desired, not required

Company

Robert Half

company-logo
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.

H1B Sponsorship

Robert Half has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

leader-logo
Keith Waddell
President and CEO
linkedin
leader-logo
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
linkedin
Company data provided by crunchbase