WCF Insurance · 21 hours ago
Director, Operational Analytics
Sandy, UT
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expWCF Insurance is an 'A' rated carrier growing throughout the western states, and they are seeking a Director of Operational Analytics. This role is responsible for transforming operations into a data-driven organization and enabling data-informed decision-making across all business units.
InsuranceNon Profit
Responsibilities
Define, develop, and lead analytics for underwriting, marketing, and sales & distribution, ensuring data is utilized to create measurable business value
Facilitate and partner with IT to manage relevant data and support the adoption of emerging analytics and AI technologies
Lead initiatives to improve data literacy and embed a data-driven mindset across underwriting operations
Oversee consistent and effective use of data for business decisions across underwriting functions
Create and lead a center of excellence for data analytics, implementing best practices for data‑driven decision-making
Partner with business unit leaders to support data-driven decision-making across the COO organization
Support analytical questioning and ensure consistent, collaborative approaches to data projects, avoiding duplication of efforts
Measure success and adoption of standardized data use, reporting accuracy, and increased utilization of advanced analytics and artificial intelligence
Qualification
Required
Bachelor's degree with emphasis in analytics, IT, or a business-related field; master's degree preferred
At least eight years of work experience in insurance, data management, analytics, and AI-related technologies, or 12 years of related experience without a degree
Strong understanding and experience in data governance, data architecture, and compliance
Experience leading data transformation or data literacy initiatives
Excellent written and verbal communication skills
Strong collaboration skills and experience working cross‑functionally with IT, operations, and business teams
Critical thinking and analytical skills with the ability to gather and interpret data to drive decisions
Exceptional leadership, customer service, and organizational skills
Proficient in mentoring and training others
Strategic mindset with the ability to translate data into actionable business insights
Preferred
Master's degree
Company
WCF Insurance
WCF Insurance is an NGO that assists in insurance claims, online resources, safety services, managed-care and fraud services to workers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Lyon
Chief Executive Officer and President
Bill Riedley
VP/CUO Small Business
Recent News
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