Dialed Moods · 1 day ago
Operational Sales Manager
Costa Mesa, CA
Full-time
Hybrid
Senior Level
$110K/yr - $135K/yr
5+ years expHR MGMT 10, LLC is an Employer of Record providing workforce support services to partnered brands operating in regulated and multi-state environments. The Operational Sales Manager is responsible for overseeing the operational execution, structure, and performance support of the sales organization, focusing on sales execution, systems, process discipline, and cross-functional alignment.
Food and BeverageWellness
Responsibilities
Own day-to-day sales operations to ensure accurate, timely, and compliant execution
Oversee order flow, approvals, pricing adherence, and required documentation
Ensure sales processes are followed consistently across brands, regions, and channels
Act as the operational escalation point for sales-related issues
Develop, maintain, and improve sales processes, SOPs, and workflows
Partner with leadership to implement and optimize sales tools, CRM systems, and reporting dashboards
Ensure sales teams have clear documentation, training, and resources to operate efficiently
Identify gaps in execution and recommend scalable process improvements
Collaborate with Marketing, Operations, Finance, and Logistics to align sales execution with inventory, campaigns, and fulfillment
Ensure smooth handoffs between sales, order processing, fulfillment, and invoicing
Support alignment between sales strategy and operational reality
Track and report on key operational sales metrics, including order accuracy, cycle times, and execution efficiency
Provide leadership with visibility into sales activity, pipeline health, and operational risks
Support forecasting efforts by ensuring sales data and inputs are accurate and timely
Ensure sales activities comply with internal policies, regulatory requirements, and contractual terms
Monitor pricing, discounting, and deal structure for consistency and approval compliance
Reduce operational errors that impact revenue recognition, customer experience, or compliance
Provide guidance and support to sales operations or account support staff, as applicable
Reinforce accountability, organization, and execution standards
Serve as a steady operational leader supporting a fast-paced sales environment
Qualification
Required
5+ years of experience in sales operations, revenue operations, or sales support leadership
Strong understanding of sales workflows, order management, and cross-functional execution
Experience operating in multi-brand, high-growth, or regulated environments
Proven ability to build structure, processes, and operational discipline
Strong organizational and communication skills with high attention to detail
Preferred
Experience in CPG, cannabis, hemp, wellness, or other regulated industries
Experience working with CRM systems and sales reporting tools
Experience supporting multi-state or multi-channel sales organizations
Benefits
Company-sponsored benefits
Company
Dialed Moods
Dialed Moods offers kratom products.
11-50 employees
Funding
Current Stage
Early StageRecent News
2025-12-12
Company data provided by crunchbase