Office of the NYS Comptroller Thomas P. DiNapoli · 1 day ago
Information Technology Specialist 2, SG-18(NYHELPS)Item# 00745
The Office of the New York State Comptroller is seeking an Information Technology Specialist 2 to apply advanced skills in installing, upgrading, and configuring enterprise software systems. The role involves troubleshooting critical issues, planning system solutions, and collaborating with both technical and non-technical stakeholders.
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Responsibilities
Apply advanced skills in expediently installing, upgrading, and configuring enterprise software systems
Troubleshoot and remediate critical issues on tight timelines
Plan and architect system solutions that comply with agency policies and standards
Present regular briefings to supervisors and stakeholders
Communicate and collaborate with technical and non-technical stakeholders
Coordinate and work professionally and proactively with agency staff as well as third party vendors
Provide competent support in wide range of areas supporting our SDLC methodology
Qualification
Required
A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses
A bachelor's or higher-level degree in any field and at least one year of the experience in information technology
A minimum of 60 college semester credit hours including at least 15 credit hours in computer science courses and one year of the experience in information technology
A total of two years of experience in information technology
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6 of the Civil Service Law
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Information Technology Specialist 1 Programing
Preferred
Demonstrated experience in installation/upgrade/maintenance of applications servers
Demonstrated experience in the following technologies: PeopleSoft Enterprise 9.2, Oracle Policy Administration (OPA) and Policy Modeling, Oracle WebLogic/Tuxedo technology, PeopleSoft Process Scheduler, Oracle OAS/ORDS, Oracle Apex, PHIRE change control software and architecture, ERP testing tools such as Load Runner or TOSCA
Demonstrated experience ascertaining the various methods available to accomplish maintenance tasks, and determining which methods to use under varying conditions, to improve customer service
Demonstrated experience troubleshooting applications, network communication, and storage communications problems, utilizing diagnostic tools to trace and resolve technical problems
Demonstrated experience to quickly get up to speed on new technology and to effectively research solutions to issues under narrow time constraints
Demonstrated experience tracking and resolving problems impact on continuing system operations
Demonstrated experience documenting procedures pertaining to server maintenance, configurations, change and release management
Demonstrated experience addressing new software maintenance requirements and service outages
Ability to work well in a team environment and enabling achievement of objectives
Excellent oral communication, written communication, and organizational skills
Benefits
A state pension with vesting after five years’ service
Comprehensive medical, dental and vision insurance available to all employees and their dependents
Flexible spending accounts for dependent and health care
Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
Public Service Loan Forgiveness (PSLF)
NYS Deferred Compensation plan
Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
Holiday and paid time off
Shift and geographic pay differentials
A committed continuous learning environment
Informational Brown Bag sessions
Wellness at Work Programs to promote employee health and wellness
OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
And much more
Company
Office of the NYS Comptroller Thomas P. DiNapoli
The New York State Comptroller is the State’s chief fiscal officer who ensures that State and local governments use taxpayer money effectively and efficiently to promote the common good.
Funding
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