Georgia System Operations Corporation · 2 days ago
Systems Engineer (III), End User Computing
Tucker, GA
Full-time
Hybrid
Mid, Senior Level
$99K/yr - $124K/yr
4+ years expGeorgia System Operations Corporation is seeking a Systems Engineer responsible for supporting technological infrastructure that enables the success of OPC, GTC, and GSOC. The role involves designing, deploying, and managing desktop and server environments, as well as architecting cloud-based solutions, ensuring system scalability, reliability, and security.
Electrical DistributionEnergyNon ProfitOil and Gas
Responsibilities
System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure. Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs. Ensure system scalability, reliability, and security
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure. Monitor system performance, conduct regular system audits, and troubleshoot issues. Implement automation and configuration management. Plan and perform system upgrades. Perform routine systems maintenance activities like backup/recovery, patching, file management
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations. Implement and manage system security measures and configurations. Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems. Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes. Provide Tier 3 support for complex issues and escalations
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures. Prepare reports on system performance, incidents, and maintenance activities. Develop, maintain, and follow department policies and procedures. Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc
Engage in continuous improvement activities: Enhance system performance and reliability. Participate in industry conferences and workshops to stay current with emerging technologies and best practices. Provide technical support, expertise, and advise across the IT function
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university
Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting
Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting
Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat)
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.)
Experience with Microsoft Exchange Online and On-premises
Experience with configuration management tools and patch management tools
Familiarity with containerization technologies (Docker, Kubernetes)
Proficient in scripting languages (PowerShell, Bash, Python)
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc
In-depth understanding of network and system security best practices
Experience with security tools and technologies (firewalls, IDS/IPS, EDR)
Experience with DevOps practices and tools (CI/CD pipelines, Jenkins)
Knowledge of ITIL processes and best practices
Experience in managing databases (SQL, NoSQL) and storage solutions
Excellent problem-solving/analytical skills and attention to detail
Good oral and written communication and interpersonal skills
Excellent customer service focus and positive attitude
Ability to work independently and as part of a team
Preferred
Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Exchange Online Support Engineer, AWS Certified Solutions Architect, Red Hat Certified Engineer, VMware Certified Professional – Data Center Virtualization, Microsoft Certified: Modern Desktop Administrator, ITILv3 or ITILv4 Foundation, Certified Information Systems Security Professional (CISSP)
Company
Georgia System Operations Corporation
Georgia System Operations Corporation specializes in controlling, monitoring electric generation, transmission and distribution of assets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nathan Brown
Executive Vice President/Chief Operating Officer
Clay Smith
Executive VP Chief Legal and Compliance Officer
Recent News
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