TEKsystems · 2 months ago
Customer Care Representative
United States
Full-time, Contract
Remote
New Grad, Entry Level
$16.50/hr - $16.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Care Representative to deliver exceptional service across multiple channels. This role requires empathy and problem-solving skills to assist customers via phone, chat, email, and social media, ensuring their concerns are addressed effectively.
Information Technology
Responsibilities
Actively listen to customer concerns with empathy and patience
Provide accurate and timely solutions using available tools
Build trust through kind, responsive, and helpful interactions
Support customers via phone, chat, email, and social media
Assist with package tracking, returns, refunds, product info, and warranties
Guide customers through website navigation and product selection
Qualification
Required
Previous customer service experience
Strong written and verbal communication skills
Comfortable using Microsoft Office (Outlook, Word)
High School Diploma or equivalent
Preferred
Hospitality, Retail, Food Service, or Call Center
Customer Care and Inbound Call Handling
Service-oriented mindset
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase