Crawford Thomas Recruiting · 9 hours ago
Counter Sales Rep
Batavia, NY
Full-time
Onsite
New Grad, Entry Level
$24/hr - $28/hrCrawford Thomas Recruiting is seeking a Counter Sales Rep for a family-owned truck dealership that specializes in sales, parts, and service for trucks, street sweepers, and trailers. The role involves providing excellent customer service, assisting customers with parts selection, and maintaining inventory accuracy.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Alix Gray
Responsibilities
Deliver friendly, professional customer service in person and over the phone
Assist customers and service technicians in identifying and ordering correct parts
Process orders for pickup, delivery, or shipment
Maintain working knowledge of medium- and heavy-duty truck parts
Use CDK and OEM systems to look up parts, process orders, and log lost sales
Support inventory accuracy by identifying reorder needs and stock opportunities
Follow warranty, core, invoicing, and credit card policies
Assist with shipping, receiving, and daily departmental tasks as needed
Communicate with service department regarding parts availability and repair timelines
Maintain a clean, safe, and professional work environment
Participate in required training and company meetings
Assist customers and OPS sales with orders
Manage will-call and back orders and notify customers upon arrival
Support service technicians with repair parts and proper job charging
Source parts outside the DTNA network when necessary
Communicate parts status to service department
Assist with phone coverage during peak times
Qualification
Required
High school diploma or equivalent
Basic computer skills and ability to learn parts systems
Strong communication and customer service skills
Professional appearance and ability to multitask
Valid MDV license
Ability to wear a dealership-provided uniform
Benefits
Company-paid life insurance
Health coverage
401K with match and profit sharing
Paid holidays
Vacation
Sick time
Uniforms
Paid training and certification fees
Company events
Weekly direct deposit pay
Company
Crawford Thomas Recruiting
Crawford Thomas Recruiting is a nationwide recruiting and staffing firm for a wide variety of professional positions.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
William C. Stonehouse III
Founder, President
Company data provided by crunchbase