HealthCheck360 · 6 hours ago
Member Services Coordinator
Dubuque, Iowa, United States
Full-time
Onsite
New Grad, Entry Levelhc360 is dedicated to improving wellness and reducing medical costs for employers and participants. The Member Service Coordinator plays a crucial role in providing exceptional customer service and supporting participants through wellness programs while addressing inquiries and concerns.
FitnessHealth CareWellness
Responsibilities
Answering all questions related to HealthCheck360 products, services, and programs through phone, email and chat
Assisting with tasks that may include processing Physician’s Screening Forms, participant outreaches, printing or binding, and other special projects
Providing feedback and presenting solutions to improve efficiencies and the participant experience
Support advocacy services to help members understand and utilize their benefits effectively
Qualification
Required
Exceptional customer service skills
Ability to support participants through wellness programs
Experience addressing inquiries or concerns related to wellness initiatives
Ability to answer questions related to HealthCheck360 products, services, and programs through phone, email, and chat
Experience assisting with processing Physician's Screening Forms, participant outreaches, and other special projects
Ability to provide feedback and present solutions to improve efficiencies and participant experience
Support advocacy services to help members understand and utilize their benefits effectively
Positive, team-oriented attitude
Solution-focused mindset
Highly organized
Even-keeled demeanor
Company
HealthCheck360
Healthcheck360 specializes in wellness, health management, health risk assessments, employee benefits and health coaching services.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Kelly
Vice President
Recent News
2023-10-24
Company data provided by crunchbase