Vice President, US Client Services jobs in United States
cer-icon
Apply on Employer Site
company-logo

Ares Management · 2 days ago

Vice President, US Client Services

Ares Management is a leading global alternative investment manager focused on providing flexible capital and value creation for stakeholders. The Vice President of US Client Services will oversee client services and transfer agency operations for Ares Wealth Management Solutions, ensuring high-quality shareholder servicing and integration with financial intermediaries.

Asset ManagementBusiness DevelopmentCreditFinanceFinancial ServicesInsurance
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Provide team leadership by designing the execution of key processing workflows and the delivery of high-quality shareholder servicing to our investor and advisor base including but not limited to overseeing the client service teams that takes inbound phone and written inquiries, researching and resolving shareholder related matters, and making outbound phone calls as needed
Assist in designing and executing onboarding for financial intermediaries to facilitate smooth integration with the transfer agent and AWMS
Oversee third-party transfer agent, fintech and custodian functions by ensuring service levels are met, designing workflows between broker dealer partners, and implementing technical, design, and operational reviews of distributions, redemptions, and purchases
Participate in industry working groups
Identify areas of the business which could be streamlined through the application of technology
Partnership with Ares Wealth Management Solutions, our introducing broker dealer’s management team on wholesaler operational education, streamlining of processes, and improving the advisor and home office operational experience

Qualification

Alternative Investments operationsClient servicingFinancial intermediariesMicrosoft ExcelEntrepreneurial mindsetTechnology systemsEffective communicationOrganizational skills

Required

5-10 years of Alternative Investments shareholder operations with either financial intermediaries, transfer agents, or product sponsors
Proven ability and strong desire to work in a fast-paced, entrepreneurial environment required
Ability to learn and utilize service provider technology systems required
Effective communication skills required, including ability to interact with external financial advisors, clients and investors
Highly organized, with a conscientious approach to work and dependability required
Proficient in Microsoft Excel

Preferred

FINRA license is not required but welcome

Benefits

Comprehensive Medical/Rx
Dental and Vision plans
401(k) program with company match
Flexible Savings Accounts (FSA)
Healthcare Savings Accounts (HSA) with company contribution
Basic and Voluntary Life Insurance
Long-Term Disability (LTD) and Short-Term Disability (STD) insurance
Employee Assistance Program (EAP)
Commuter Benefits plan for parking and transit
Access to a world-class medical advisory team
A mental health app that includes coaching, therapy and psychiatry
A mindfulness and wellbeing app
Financial wellness benefit that includes access to a financial advisor
New parent leave
Reproductive and adoption assistance
Emergency backup care
Matching gift program
Education sponsorship program

Company

Ares Management

company-logo
Ares Management is an alternative asset manager focusing on credit, private equity, and real estate.

H1B Sponsorship

Ares Management has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2023 (1)

Funding

Current Stage
Public Company
Total Funding
$5.4B
2025-10-29Post Ipo Equity· $1.5B
2025-01-09Post Ipo Equity· $2.3B
2024-10-09Post Ipo Debt· $750M

Leadership Team

leader-logo
Michael Arougheti
Director, Co-Founder & Current CEO
linkedin
leader-logo
Antony Ressler
Co-Founder, Director and Executive Chairman
Company data provided by crunchbase