IT Support Technician jobs in United States
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Bumble Bee Foods · 16 hours ago

IT Support Technician

Bumble Bee Foods is a 125-year-old seafood company dedicated to connecting people with the ocean. They are seeking an IT Support Technician to provide first-line technical support, troubleshoot hardware and software issues, and assist with user training and onboarding.

Food ProcessingSeafoodSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Timely and effective response to help desk tickets
Provide outstanding support for remote workers
Manage equipment inventory
Assist with maintaining on-premise hardware when needed
Research end-user hardware and recommend purchase options
Support office moves and additions, as required
Provide primary support on desktop and application issues
Assist with end-user training as appropriate
Onboard employees with account setup and initial computer use training
Offboard departing employees accounts, including equipment collection and company phone transition
Participate in other IT initiatives, as assigned

Qualification

IT certificationMicrosoft 365Microsoft WindowsCloud-based telephonyProblem-solvingBilingual (Spanish)Interpersonal skillsCommunication skillsAttention to detailOrganizational skills

Required

Requires two years of information technology related work experience
Hold at least one IT certificate or be able to obtain one within 90 days of hire
Strong analysis and problem-solving skills
Self-starter, with the ability to work independently and within a team atmosphere
Demonstrated expertise in Microsoft 365, and Microsoft Windows
Experience supporting web-based information systems
Experience with cloud-based telephony
Superior interpersonal and communication skills (verbal and written)
Must have excellent attention to detail, ability to multi-task, and strong organizational, analytical and project management skills
Ability to build and maintain positive and supportive working relationships with internal users

Preferred

Microsoft (e.g., MS-XXX) or CompTIA certifications are preferred
Strong preference for a bi-lingual (fluent Spanish) candidate

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with company match
HSA & FSA
Life insurance and disability insurance
Other voluntary benefits
Paid time-off
Sick-flex time
12 company paid holidays

Company

Bumble Bee Foods

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The Bumble Bee Seafood Company is passionately pursuing its purpose of feeding people’s lives through the power of the ocean.

H1B Sponsorship

Bumble Bee Foods has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-12-18Acquired
2008-11-18Private Equity
Company data provided by crunchbase