Bumble Bee Foods · 16 hours ago
IT Support Technician
Bumble Bee Foods is a 125-year-old seafood company dedicated to connecting people with the ocean. They are seeking an IT Support Technician to provide first-line technical support, troubleshoot hardware and software issues, and assist with user training and onboarding.
Food ProcessingSeafoodSupply Chain Management
Responsibilities
Timely and effective response to help desk tickets
Provide outstanding support for remote workers
Manage equipment inventory
Assist with maintaining on-premise hardware when needed
Research end-user hardware and recommend purchase options
Support office moves and additions, as required
Provide primary support on desktop and application issues
Assist with end-user training as appropriate
Onboard employees with account setup and initial computer use training
Offboard departing employees accounts, including equipment collection and company phone transition
Participate in other IT initiatives, as assigned
Qualification
Required
Requires two years of information technology related work experience
Hold at least one IT certificate or be able to obtain one within 90 days of hire
Strong analysis and problem-solving skills
Self-starter, with the ability to work independently and within a team atmosphere
Demonstrated expertise in Microsoft 365, and Microsoft Windows
Experience supporting web-based information systems
Experience with cloud-based telephony
Superior interpersonal and communication skills (verbal and written)
Must have excellent attention to detail, ability to multi-task, and strong organizational, analytical and project management skills
Ability to build and maintain positive and supportive working relationships with internal users
Preferred
Microsoft (e.g., MS-XXX) or CompTIA certifications are preferred
Strong preference for a bi-lingual (fluent Spanish) candidate
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with company match
HSA & FSA
Life insurance and disability insurance
Other voluntary benefits
Paid time-off
Sick-flex time
12 company paid holidays
Company
Bumble Bee Foods
The Bumble Bee Seafood Company is passionately pursuing its purpose of feeding people’s lives through the power of the ocean.
H1B Sponsorship
Bumble Bee Foods has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2014-12-18Acquired
2008-11-18Private Equity
Recent News
San Francisco Chronicle
2025-12-03
Precedence Research
2025-11-24
Company data provided by crunchbase