Propark Mobility · 5 days ago
Administrative Account Manager
Hartford, CT
Full-time
Onsite
Entry, Mid Level
$55K/yr - $55K/yr
2+ years expPropark Mobility is an industry leading company in the parking management sector, and they are seeking an Administrative Account Manager to assist with all aspects of operations. The role involves managing customer service, overseeing financial data entry, and ensuring compliance with company policies.
HospitalityParkingRetail
Responsibilities
Complete required month-end reports
Handle customer complaints and day-to-day operational issues
Act as liaison between customers, staff, and management
Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination
Oversee the customer service program to ensure customer satisfaction
Assist in shuttle fleet records, preventative maintenance and repairs
Assist office manager with administrative duties
Manage cash receipts, create invoices and create ageing reports
Review and evaluate audits to ensure integrity of revenue control
Respond to operational issues when needed
Maintain regular communication with manager and other staff and assist as needed
Process cash receipts and compile bank deposits for bookkeeper revenue reports. Ensure that all deposits are accurate and properly safeguarded
Assist supervisors in handling customer complaints and day-to-day operational issues
Ensure compliance of company and client policies and procedures
Prepare reports, surveys and conduct special projects as needed
Qualification
Required
Previous parking industry experience, with a hospitality focus also being a top asset
Perform routine bookkeeping functions, ensuring timely and accurate entry of financial data
Work efficiently, effectively and accurately
Demonstrated analytical and problem solving skills
Strong attention to details and accuracy
Hands-on experience in operating MS Excel, Office & Outlook
Minimum 2 years of accounting or bookkeeping experience - including managing A/R, A/P, and performing audit functions
Minimum of 2 years of customer service experience
Impeccable conversational and written communication skills
Preferred
Operations and administrative experience
Benefits
Free Parking!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates
Company
Propark Mobility
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2014-02-12Seed· $0.4M
Leadership Team
David Schmid
Chief Executive Officer
B
Brian Cannon
Senior Vice President
Recent News
Hartford Business Journal
2026-01-23
Company data provided by crunchbase