Tourneau|Bucherer · 18 hours ago
Host - Flagship Location
New York, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $27/hrTourneau|Bucherer is looking for an energetic and friendly hospitality professional to join their team. The Host will engage clients with warmth, manage guest flow, and provide exceptional hospitality services throughout the store.
E-CommerceLifestyleRetailWearables
Responsibilities
Engage clients with warmth and ultimate hospitality upon their entry to the business and throughout their instore journey
Manage and monitor guest flow leveraging our crowd control tool, to maintain an organized and elevated environment
Collaborate with Client Advisors, Managers, and Back of House Support to ensure smooth coordination of guest services
Relay important information about reservations, special requests, and VIP guests to the appropriate team members
Demonstrate a strong ability to relate and converse with clients
Offer and prepare hospitality selections, to include but not limited to coffee, tea, waters, soda, etc. along with chocolates and more
Ensure the tidiness of hospitality spaces, equipment, and supplies at all times
Support hospitality and store management team in placing hospitality related supply orders, receiving, and distributing necessary supplies
Perform all duties with the upmost professionalism, warm demeanor, and discretion
Maintain clean and sanitized work areas, utensils, equipment, service, and seating areas
Adhere to all security and operations related guidelines
Be proactive in learning general brand knowledge, to speak to company history
Have a clear understanding of overall store layout to concierge clients to the right locations
Qualification
Required
Must have prior Luxury/High-end/Hospitality experience, along with customer service or retail experience
Must have experience hosting and serving non-alcoholic beverages to guests
Must be willing to work entrance door and greet all that visit
Well spoken, good listening skills and professional demeanor
Must be comfortable communicating with VIP clients
Self-motivated. A team player with a keen sense of attentiveness to guests
Ability to stand, walk and bend for long periods of time throughout your work day
Must be flexible to work, opening and closing shifts, as well as Saturday and Sunday. Shifts will vary by week
Company
Tourneau|Bucherer
The Marriage Of Tourneau And Bucherer In 2018, Two Long-Standing Industry Leaders, Is Bringing Together The Best Of Both Companies To Surprise And Delight Watch And Jewelry Customers Around The World.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-31Acquired
Leadership Team
Ira Melnitsky
CHIEF EXECUTIVE OFFICER - TOURNEAU
Emon Islam
CPO Manager Flagship
Recent News
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