HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) · 14 hours ago
System Analyst
Springfield, VT
Full-time
Onsite
Mid Level
$65K/yr - $75K/yrHCRS (Health Care & Rehabilitation Services of Southeastern Vermont) is seeking a Systems Analyst to support their Information Technology Department. This role involves managing individual projects, providing technical support, and enhancing the user experience of IT systems within the agency.
Health CareMedicalMental HealthNon ProfitRehabilitation
Responsibilities
Be technically familiar with the EMR, HRIS, and reporting systems
Manage projects outside the standard IT systems
Help explore and develop ways to expand the capabilities of all IT systems
Evaluate system feedback and suggest changes to the user experience with the systems
Works to continually improve information technology services for users
Backup support and contact for “super-users” group
Secondary knowledge source for the IT support staff for all EMR and reporting related topics
Assists in meeting data reporting criteria of the Vermont Department of Developmental and Mental Health Services
Provides troubleshooting for individual users
Provide data reporting for agency on support issues
Assist in acceptance testing and document any new problems of challenges with EMR updates
Qualification
Required
Bachelor's degree in computer science or equivalent work experience and training in software development or systems analysis
Ability to read, analyze, and interpret the most complex documents
Ability to listen effectively
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to make effective presentations to senior management and groups of employees
Ability to understand complex statistical operations used in data collection and reporting, research and quality management
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
Ability to deal with non-verbal symbolism (formulae, scientific equations, graphs, etc.)
Ability to deal with a variety of abstract and concrete variables
A valid driver's license or the ability to travel quickly from location to location
Demonstrates knowledge of IT systems
Excellent interpersonal skills, including the ability to write and present information to groups well
Demonstrates ability to be creative in developing solutions that respond to user needs
Ability to report data accurately and timely
Demonstrates ability to take care of oneself, and to stay calm, patient and self-confident amidst numerous potentially stressful situations, maintaining a sense of humor
Modeling appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight and compassion
Demonstrates ability to deal effectively with problem employees
Demonstrates ability to work cooperatively and collaboratively
Acting in accordance with all agency policies
Demonstrates ability to maintain confidentiality of all employee and agency information based on a 'business need to know'
Demonstrates ability to provide effective, focused trainings
Demonstrates knowledge of current state of the art applications
Demonstrates ability to provide hardware and software support with customer satisfaction
Demonstrates, models, and actively supports agency service philosophies
Achieve assigned objectives within the established time frame
Preferred
Experience in informatics or business analysis, highly preferred
Experience with the State of Vermont's reporting processes also a plus
Specific knowledge of Windows, Windows server operating systems, networks and PCs
Benefits
3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage!
9 paid holidays and 1 week of personal time
Company
HCRS (Health Care & Rehabilitation Services of Southeastern Vermont)
HCRS is the community mental health and developmental services agency for Windsor and Windham Counties of Vermont.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Vermont Department of HealthVT Community Foundation
2024-04-19Grant
2023-07-28Grant· $0.01M
Recent News
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