Pyramid Consulting, Inc · 1 day ago
Support Operations Analyst IV (Partner Analytics & Ecosystem Dashboarding)
Atlanta, GA
Contract
Hybrid
Senior Level
$55/hr - $59/hr
5+ years expPyramid Consulting, Inc. is a leading Software Development Industry, and they are seeking a Support Operations Analyst IV to manage partner analytics and ecosystem dashboarding. The role involves monitoring partner commitments, maintaining data hygiene, building dashboards, and assisting in forecasting support.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Performance Tracking: Monitor partner commitments vs. actuals (Deal Reg, Revenue, Training)
Data Hygiene: Regularly audit the PRM (Partner Relationship Management) system to remove duplicate partner records and normalize data
Dashboard Ownership: Build and maintain Tableau/PowerBI/Salesforce dashboards that replace previous ad-hoc Data Science reports
White Space Analysis: Map current partner coverage against target TAM (Total Addressable Market) to identify regions needing recruitment
Assist Channel Leadership in rolling up the weekly partner forecast, identifying "stalled" deals that need intervention
Report Uptime: Dashboards are current and available 24/7 for leadership
Partner Compliance: % of active partners with up-to-date certifications
Forecasting Accuracy: Reduction in "surprise" slips in the channel pipeline
Qualification
Required
5-7 years of relevant experience in sales operations, revenue operations, or sales support, focused on strategic and operational impact
2-3 years of experience working with customer-facing teams, especially Inbound and SDR
Experience leading complex projects/programs or organizational change
Strong analytical and problem-solving skills (simplifying complex problems and developing data-backed solutions)
Strong business acumen and creativity
Strong SQL knowledge and expertise
Excellent communication and presentation skills
Strong interpersonal skills and ability to influence stakeholders
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase