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Cresta · 21 hours ago

AI Deployment Manager

United States

Full-time

Remote

Mid, Senior Level

Cresta is on a mission to revolutionize the workforce with AI, and they are seeking an AI Deployment Manager to lead customer deployments from kickoff to successful launch. This role involves working closely with customers to ensure AI solutions are effectively implemented and deliver measurable business outcomes.

Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications

H1B Sponsor Likely

Responsibilities

Lead end-to-end AI deployments, from kickoff to successful launch

Own project planning, timelines, execution, and delivery across customer implementations

Act as a trusted partner to customers, helping translate business goals into successful AI deployments

Deploy and operationalize AI models across Cresta’s platform in partnership with internal teams

Drive value realization, ensuring deployments deliver measurable results — not just go-live dates

Guide customers confidently through every phase of deployment, keeping momentum high and stakeholders aligned

Collaborate closely with Solutions Engineering, Product, Customer Success, and Engineering teams

Anticipate risks, solve problems, and keep complex initiatives moving forward

Qualification

AI-driven SaaS implementationsProject managementTechnical conceptsData analyticsConsultative mindsetExecutionOutcomesCustomer-first mentalityFast-paced environment

Required

Experience leading technical or AI-driven SaaS implementations

Strong project management skills paired with a consultative mindset

Comfort working with technical concepts, data, and analytics

Ability to translate complex technology into clear, actionable plans

A customer-first mentality with a bias toward execution and outcomes

Thrive in fast-paced, high-growth environments

Benefits

Base salary + Bonus + Equity

Comprehensive benefits package for you and your family

Company

Cresta

Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.

Founded in 2017

Palo Alto, California, USA

201-500 employees

https://www.cresta.com

H1B Sponsorship

Cresta has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (6)

2023 (2)

2022 (10)

2021 (4)

2020 (3)

Funding

Current Stage

Late Stage

Total Funding

$276M

Key Investors

Tiger Global ManagementSequoia CapitalGreylock

2024-11-19Series D· $125M

2022-03-17Series C· $80M

2021-03-31Series B· $50M

Leadership Team

Ping Wu

CEO

Tim Shi

Co-Founder, Board Member

Recent News

Global Venturing

Cresta captures $21m

2026-01-21

cresta.com

Cresta Launches with $21M of Funding

2026-01-21

cresta

Sequoia and More Back Cresta’s Expertise AI as Growth Quadruples

2026-01-21

Company data provided by crunchbase