IT Help Desk Analyst II - Panavision Woodland Hills jobs in United States
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Panavision · 1 day ago

IT Help Desk Analyst II - Panavision Woodland Hills

positionWoodland Hills, CA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$32/hr - $34/hr
date7+ years exp

Panavision is a company that supports filmmakers with a range of services including equipment rentals and post-production services. They are seeking an experienced IT Help Desk Analyst to provide comprehensive internal technology support for employees and customers across North America, focusing on delivering prompt and effective technical support and troubleshooting various IT issues.

ManufacturingPhotographyProduct Design
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H1B Sponsor Likelynote

Responsibilities

Deliver efficient first and second-level IT support to Panavision staff
Support end users on Windows and Apple OS devices
Monitor and resolve issues from the Help Desk management system
Identify and address recurring technical problems, implementing permanent solutions
Assist with deployment of patches, hot fixes, and service packs
Support VoIP telephony and mobile devices as needed
Maintain and support audio-visual equipment in conference rooms
Manage internal IT assets and maintain accurate inventory records
Perform additional IT-related tasks as required
Work effectively both onsite and remotely
Ensure responsive service without compromising quality
Occasional travel may be required

Qualification

Windows 11Office 365Mac OSActive DirectoryTCP/IPBasic network troubleshootingRemote ApplicationsResearch abilitiesAdaptability to new technologiesCustomer service orientationCommunication skills

Required

Minimum 7+ years' experience in an enterprise Help Desk environment
Proficiency with Windows 11, Office 365, Mac OS
Experience with Remote Applications (Microsoft RemoteApp)
Experience with desktop, laptop, printer, scanner, and mobile device setup and troubleshooting
Active Directory account creation and O365 email migration/setup
Familiarity with desktop imaging and security products
Understanding of TCP/IP, Active Directory, DNS, DHCP, and IP phones
Basic network and server troubleshooting skills
Experience with file servers and workstation relocation
Strong research and problem-solving abilities
Adaptability to new technologies
Excellent verbal and written communication skills
Strong customer service orientation
Ability to perform under tight deadlines

Company

Panavision

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Panavision is a designer and manufacturer of high-precision camera systems.
dateFounded in 1954
location
Woodland Hills, California, USA
people-size1001-5000 employees
web-link
http://www.panavision.com

H1B Sponsorship

Panavision has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$340.48M
Key Investors
Siena Lending Group
2025-05-13Debt Financing· $130M
2015-06-12Series Unknown· $210.48M

Leadership Team

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Bill Roberts
CFO
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Geoff Stevens
CIO
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Recent News

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2022-04-29
Company data provided by crunchbase