Everstand · 1 week ago
Clinical Administrative Assistant
Pasadena, MD
Full-time
Onsite
Entry, Mid Level
2+ years expEverstand is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations. The Clinical Administrative Assistant will support daily operations at the Pasadena Outpatient Mental Health Clinic and the Regional Navigator Program, ensuring smooth workflows and excellent client experiences.
EducationFamilyHealth CareHospitalNon ProfitResidential
Responsibilities
Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact
Honor differences, acknowledge uniqueness, and amplify all voices. Model the use of inclusive language
Demonstrate and practice Everstand’s leadership mindset, 'Choose kindness. Solve problems and learn together. Make it happen.'
Take meeting minutes, code to-dos into Everstand’s project management or electronic health record software systems, and support leadership with excellent follow-through on tasks delegated or assigned to others within their respective teams
Answer telephones and direct calls or take messages
Collect information from and schedule potential new clients
Conduct insurance verification, obtain authorizations for service, verify client billing and respond to billing inquiries
Greet and assist all clients and visitors in a professional, courteous, trauma-informed, and culturally responsive manner, and ensure that relevant privacy and confidentiality standards are followed
Check clients in, inform clinicians of clients’ arrival, and use electronic health record (Cx360) to note all appointments. Make appointment reminder calls as needed
Support Therapists and Psychiatrist in the completion of client paperwork, pulling labs, record requests, and other daily operations
Support Clinical Supervisor in tasks and projects related to OMHC/RNP operations and growth opportunities
Identify areas of opportunity related to OMHC/RNP functioning, including productivity, efficiency, and waste reduction, and take the initiatives to promote change
Qualification
Required
High School graduate with minimum of 4 years office experience
A Bachelor's degree and 2 years' experience in the field
Benefits
Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when Everstand is closed.
Paid sick and bereavement leave
Retirement plan with up to 3% match
Medical, dental, and vision insurance
Additional voluntary and employer-sponsored benefits
Company
Everstand
Everstand is more than a name, it’s our commitment.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase