Infinitive · 4 days ago
Director of Operations, Critical Infrastructure
Infinitive is seeking a Director of Operations for Critical Infrastructure to lead the safe, reliable, and efficient operation of on-site power generation and critical infrastructure systems supporting U.S. data center campuses. This role involves managing operational execution, risk management, and team performance across multiple sites while partnering with various teams to improve maintenance and incident response programs.
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Responsibilities
Lead and manage multi-site operations teams responsible for all infrastructure, including electrical distribution, on-site power generation, UPS, switchgear, cooling systems, and life safety systems
Enforce and ensure consistent execution and continuous improvement of MOPs, SOPs, and EOPs governing load transfers, ramp rates, and abnormal operating conditions
Own operational readiness, maintenance execution, and incident response for assigned campuses or regions
Partner with training teams to implement and sustain repair, preventive maintenance, and emergency response programs
Manage vendor and power plant operating agreements, ensuring performance meets reliability, availability, and safety expectations
Serve as an escalation point for major operational incidents, driving timely resolution and root cause analysis
Establish and track operational KPIs related to availability, reliability, safety, and maintenance effectiveness
Drive a strong safety and compliance culture aligned with regulatory requirements and company standards
Support growth initiatives by hiring, developing, and retaining high-performing operations leaders and technical staff
Partner with Engineering and Construction to ensure operability and maintainability are built into new capacity, retrofits, and expansions
Coordinate with vendors and OEMs supporting campus infrastructure
Qualification
Required
10+ years of experience in mission-critical operations, power generation, or utility environments, with leadership responsibility
Strong understanding of on-site MEP systems and data center operations
Demonstrated experience managing operational risk and executing MOP-driven environments
Proven ability to lead teams, manage vendors, and operate in 24/7 critical environments
Strong communication and cross-functional leadership skills
Preferred
PE license or equivalent certification
Experience with regulatory compliance (OSHA, EPA, NERC/FERC exposure)
Familiarity with CMMS, SCADA, and power monitoring platforms