AMS Fulfillment · 2 days ago
Account Manager II
DE - 710 American Blvd - Bear, DE 19701
Full-time
Onsite
Entry, Mid Level
$25/hr - $36/hr
2+ years expAMS Fulfillment is seeking an Account Manager II responsible for managing day-to-day communications between clients, the customer service team, and operations. The role involves ensuring accurate billing and coordinating client service activities across various operational areas.
B2BLogistics
Responsibilities
Represent AMS in all communications with the client
Project Manage the Client Transition Process when new clients sign on
Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc
Interact with operations staff to implement client programs and processes on behalf of the client’s needs
Define and monitor QC measures and tolerances for various function areas based on client and AMS requirements
Supervise other client service and administrative staff assigned
Audit payroll data for billing accuracy
Generate client billing information
Attend regularly scheduled meetings with clients and operational team
Manage Company Safety Policy, rules, regulations, and monthly meetings
Manage Purchasing for AMS within defined requirements
Assist General Manager in Building Maintenance and Security
Qualification
Required
2 years of experience in Promotional Material Management, business-to-business or business to consumer Service Companies including Operations experience
Reporting and Analysis
Proven client relationship building
Results oriented, proactive, strong multi-tasking features and troubleshooting abilities
Ability to conceptualize integrated solutions for business problems to help clients achieve goals
Experience in Microsoft Office – Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order)
Excellent written and verbal communication skills
Company
AMS Fulfillment
AMS Fulfillment combines an experienced, pro-active staff with advanced technology to offer clients a competitive Advantage.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-05-08Acquired
Leadership Team
Jay Catlin
Founder | Chief Revenue Officer
Recent News
Mergers & Acquisitions
2025-06-21
Seattle TechFlash
2025-06-12
2025-06-11
Company data provided by crunchbase